The Federal Communications Commission’s efforts to determine whether exclusive handset deals are promoting or hindering innovation in the wireless market are moving ahead with a focus on rural areas. That’s the word from agency Chairman Julius Genachowski, who says he’s concerned not just with the competitive ramifications of carrier-exclusivity deals but with their tendency to limit customer access to top smartphones.
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Welcome news for folks who love the iPhone, but hate AT&T: The increasing prevalance of exclusivity agreements between wireless carriers and cellphone manufacturers, like the one between Apple and AT&T, is drawing some government scrutiny. Four U.S. senators are urging the Federal Communications Commission to review such deals with an eye toward determining whether they unfairly restrict consumer choice and hamper competition.
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Here’s a novel, albeit labor-intensive, way of ditching your Sprint contract. Call the company’s customer-support center relentlessly until it terminates your service. After a recent internal review, Sprint canceled the contracts of 1,000 customers because they’d been making far too many calls to its support centers.
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