<?xml version="1.0" encoding="UTF-8"?>
<rss version="2.0"
	xmlns:content="http://purl.org/rss/1.0/modules/content/"
	xmlns:wfw="http://wellformedweb.org/CommentAPI/"
	xmlns:dc="http://purl.org/dc/elements/1.1/"
	xmlns:atom="http://www.w3.org/2005/Atom"
	xmlns:sy="http://purl.org/rss/1.0/modules/syndication/"
	xmlns:slash="http://purl.org/rss/1.0/modules/slash/"
	>

<channel>
	<title>Digital Daily &#187; outage</title>
	<atom:link href="http://digitaldaily.allthingsd.com/tag/outage/feed/" rel="self" type="application/rss+xml" />
	<link>http://digitaldaily.allthingsd.com</link>
	<description>by John Paczkowski</description>
	<lastBuildDate>Wed, 25 Nov 2009 01:37:38 +0000</lastBuildDate>
	<generator>http://wordpress.org/?v=2.8.4</generator>
	<language>en</language>
	<sy:updatePeriod>hourly</sy:updatePeriod>
	<sy:updateFrequency>1</sy:updateFrequency>
	<image>
		  <url>http://allthingsd.com/theme/images/logo-rss.jpg</url>
		  <title>All Things Digital</title>
		  <link>http://allthingsd.com/</link>
		  <width>144</width>
		  <height>22</height>
	</image>		<item>
		<title>AT&amp;T to Welcome iPhone Users to 2003 Tomorrow</title>
		<link>http://digitaldaily.allthingsd.com/20090924/att-welcomes-iphone-users-to-2003/</link>
		<comments>http://digitaldaily.allthingsd.com/20090924/att-welcomes-iphone-users-to-2003/#comments</comments>
		<pubDate>Thu, 24 Sep 2009 18:24:30 +0000</pubDate>
		<dc:creator>John Paczkowski</dc:creator>
				<category><![CDATA[Apple]]></category>
		<category><![CDATA[Digital Daily]]></category>
		<category><![CDATA[Facebook]]></category>
		<category><![CDATA[John Paczkowski]]></category>
		<category><![CDATA[digital]]></category>
		<category><![CDATA[hardware]]></category>
		<category><![CDATA[mobile]]></category>
		<category><![CDATA[software]]></category>
		<category><![CDATA[telecom]]></category>
		<category><![CDATA[video]]></category>
		<category><![CDATA[AAPL]]></category>
		<category><![CDATA[AT&T]]></category>
		<category><![CDATA[DSL Reports]]></category>
		<category><![CDATA[iPhone]]></category>
		<category><![CDATA[iTunes]]></category>
		<category><![CDATA[MMS]]></category>
		<category><![CDATA[MMSC]]></category>
		<category><![CDATA[multimedia messaging service]]></category>
		<category><![CDATA[outage]]></category>
		<category><![CDATA[peak hours]]></category>
		<category><![CDATA[record traffic]]></category>
		<category><![CDATA[servers]]></category>
		<category><![CDATA[T]]></category>
		<category><![CDATA[traffic]]></category>
		<category><![CDATA[update]]></category>
		<category><![CDATA[upgrades]]></category>
		<category><![CDATA[wireless network]]></category>

		<guid isPermaLink="false">http://digitaldaily.allthingsd.com/?p=25430</guid>
		<description><![CDATA[AT&#38;T has finally completed the very important "internal system upgrades" that prevented it from supporting multimedia messaging service on Apple’s iPhone. And at some point late tomorrow morning, the carrier will release an update enabling MMS.]]></description>
			<content:encoded><![CDATA[<p><img src="http://digitaldaily.allthingsd.com/files/2009/09/iphonemms1.jpg" alt="iphonemms" title="iphonemms" width="215" height="481" class="alignright size-full wp-image-25432" />AT&#038;T has finally completed the very important &#8220;internal system upgrades&#8221; that prevented it from supporting multimedia messaging service on Apple’s (AAPL) iPhone. And at some point late tomorrow morning, the carrier will release an update enabling MMS.</p>
<p>&#8220;We know you’ve been eager for this service so we wanted to offer a quick update on the launch plans for MMS on Friday, Sept. 25,&#8221; <a href="http://www.facebook.com/ATT?v=feed&amp;story_fbid=138625780868">AT&#038;T explained on its official Facebook page</a>. &#8220;Late morning, Pacific Time, on Friday, the new carrier settings update enabling MMS should be live and ready to download through iTunes.&#8221;</p>
<p>Assuming everything goes as planned. And sources inside AT&#038;T (T) tell DSL Reports that the carrier is &#8220;very nervous&#8221; that it might not. &#8220;AT&#038;T and its MMS partners are already seeing &#8216;record traffic during peak hours of the night&#8217; with just the users selected for testing,&#8221; <a href="http://www.dslreports.com/shownews/ATT-Nervous-About-Smooth-iPhone-MMS-Launch-104606">the publication says</a>. &#8220;That early testing has been a little rocky, with AT&#038;T seeing a fairly significant test outage yesterday that has them rushing to beef up their MMSC messaging servers. Estimates among those working on the project are that traffic on AT&#038;T&#8217;s wireless network will be about 40 percent higher all day on Friday as iPhone users fire pictures and video at one another.&#8221;</p>
<span class="fdPrintIncludeParentsPreviousSiblings"></span><span class="fdPrintIncludeParentsChildren"></span>]]></content:encoded>
			<wfw:commentRss>http://digitaldaily.allthingsd.com/20090924/att-welcomes-iphone-users-to-2003/feed/</wfw:commentRss>
		<slash:comments>2</slash:comments>
		</item>
		<item>
		<title>Gmail More and More Like Late '90s-Era Hotmail Every Day</title>
		<link>http://digitaldaily.allthingsd.com/20090924/gmail-outage/</link>
		<comments>http://digitaldaily.allthingsd.com/20090924/gmail-outage/#comments</comments>
		<pubDate>Thu, 24 Sep 2009 15:38:04 +0000</pubDate>
		<dc:creator>John Paczkowski</dc:creator>
				<category><![CDATA[Digital Daily]]></category>
		<category><![CDATA[Google]]></category>
		<category><![CDATA[Internet]]></category>
		<category><![CDATA[John Paczkowski]]></category>
		<category><![CDATA[digital]]></category>
		<category><![CDATA[search]]></category>
		<category><![CDATA[software]]></category>
		<category><![CDATA[accessibility]]></category>
		<category><![CDATA[Apps Status]]></category>
		<category><![CDATA[beta]]></category>
		<category><![CDATA[chat]]></category>
		<category><![CDATA[contacts]]></category>
		<category><![CDATA[fix]]></category>
		<category><![CDATA[Gmail]]></category>
		<category><![CDATA[GOOG]]></category>
		<category><![CDATA[Google Mail]]></category>
		<category><![CDATA[message]]></category>
		<category><![CDATA[outage]]></category>
		<category><![CDATA[workaround]]></category>

		<guid isPermaLink="false">http://digitaldaily.allthingsd.com/?p=25396</guid>
		<description><![CDATA[So much for those Gmail-reliability improvements Google promised us earlier this month. The service, which was felled by a major outage just three weeks ago, is once again suffering from accessibility issues. It’s not yet clear what, exactly, is amiss. Some users say they can’t access contacts and chat. Others can’t get into the service at all.]]></description>
			<content:encoded><![CDATA[<p><img src="http://digitaldaily.allthingsd.com/files/2009/09/goog1.jpg" alt="goog" title="goog" width="350" height="324" class="aligncenter size-full wp-image-25402" />So much for those Gmail-reliability improvements Google promised us earlier this month. The service, which was felled by a major outage <a href="http://gmailblog.blogspot.com/2009/09/todays-gmail-problems.html">just three weeks ago</a>, is <a href="http://www.google.com/support/forum/p/gmail/thread?tid=4e72ac9209089b96&#038;hl=en">once again suffering from accessibility issues</a>. It’s not yet clear what, exactly, is amiss. Some users say they can’t access contacts and chat. Others can’t get into the service at all.  </p>
<p>Perhaps it&#8217;s time to <a href="http://digitaldaily.allthingsd.com/20090707/wait-gmail-beta-isn’t-a-registered-trademark/">put that beta tag back on</a>.</p>
<p>Google (GOOG) is aware of the issues and is working on a fix, according to a Google Apps Status message:</p>
<blockquote><p><strong>&#8220;September 24, 2009 7:29:00 AM PDT</strong><br />
We&#8217;re aware of a problem with Google Mail affecting a small subset of users. The affected users are unable to access Google Mail, but we&#8217;ve provided a workaround below. We will provide an update by September 24, 2009 8:29:00 AM PDT detailing when we expect to resolve the problem. Please note that this resolution time is an estimate and may change.&#8221;</p></blockquote>
<p><strong>UPDATE:</strong> Google says it has resolved the issues affecting Gmail &#8220;for some users&#8221; and expects a resolution for the remaining ones within the hour. One caveat though: &#8220;Please note this time frame is an estimate and may change.&#8221;</p>
<p><strong>PREVIOUSLY:</strong></p>
<ul>
<li><a href="http://digitaldaily.allthingsd.com/20090514/google-outage-caused-by-asian-traffic-jam/">Google Outage Caused by Asian “Traffic Jam”</a></li>
<li><a href="http://digitaldaily.allthingsd.com/20090224/new-from-google-labs-seriously-offline-gmail/">New From Google Labs: Seriously Offline Gmail</a></li>
<li><a href="http://web.archive.org/web/20050226054920/http://www.siliconvalley.com/mld/siliconvalley/business/columnists/gmsv/10981910.htm">Hotmail Users Unable to Access Spam for Second Week</a></li>
</ul>
<span class="fdPrintIncludeParentsPreviousSiblings"></span><span class="fdPrintIncludeParentsChildren"></span>]]></content:encoded>
			<wfw:commentRss>http://digitaldaily.allthingsd.com/20090924/gmail-outage/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Weekend Update 8.08.09&#8211;The Lolcats Edition</title>
		<link>http://digitaldaily.allthingsd.com/20090808/weekend-update-80809/</link>
		<comments>http://digitaldaily.allthingsd.com/20090808/weekend-update-80809/#comments</comments>
		<pubDate>Sun, 09 Aug 2009 00:48:22 +0000</pubDate>
		<dc:creator>Beth Callaghan</dc:creator>
				<category><![CDATA[Apple]]></category>
		<category><![CDATA[Beth Callaghan]]></category>
		<category><![CDATA[Digital Daily]]></category>
		<category><![CDATA[Google]]></category>
		<category><![CDATA[Internet]]></category>
		<category><![CDATA[John Paczkowski]]></category>
		<category><![CDATA[Kara Swisher]]></category>
		<category><![CDATA[Katherine Boehret]]></category>
		<category><![CDATA[MediaMemo]]></category>
		<category><![CDATA[Microsoft]]></category>
		<category><![CDATA[MossBlog]]></category>
		<category><![CDATA[Mossberg Solution]]></category>
		<category><![CDATA[Mossberg's Mailbox]]></category>
		<category><![CDATA[Peter Kafka]]></category>
		<category><![CDATA[The Mossberg Solution]]></category>
		<category><![CDATA[Twitter]]></category>
		<category><![CDATA[Walt Mossberg]]></category>
		<category><![CDATA[advertising]]></category>
		<category><![CDATA[digital]]></category>
		<category><![CDATA[hardware]]></category>
		<category><![CDATA[innovation]]></category>
		<category><![CDATA[media]]></category>
		<category><![CDATA[mobile]]></category>
		<category><![CDATA[review]]></category>
		<category><![CDATA[search]]></category>
		<category><![CDATA[social networking]]></category>
		<category><![CDATA[software]]></category>
		<category><![CDATA[telecom]]></category>
		<category><![CDATA[video]]></category>
		<category><![CDATA[Ben Huh]]></category>
		<category><![CDATA[Biz Stone]]></category>
		<category><![CDATA[Cisco]]></category>
		<category><![CDATA[Eric Schmidt]]></category>
		<category><![CDATA[Fail Blog]]></category>
		<category><![CDATA[FTC]]></category>
		<category><![CDATA[gyroscope]]></category>
		<category><![CDATA[handset]]></category>
		<category><![CDATA[lolcats]]></category>
		<category><![CDATA[MySpace]]></category>
		<category><![CDATA[netbook]]></category>
		<category><![CDATA[NewsCorp.]]></category>
		<category><![CDATA[outage]]></category>
		<category><![CDATA[Pet Holdings]]></category>
		<category><![CDATA[Satya Nadella]]></category>
		<category><![CDATA[Toshiba]]></category>
		<category><![CDATA[Vonage]]></category>
		<category><![CDATA[Wii]]></category>
		<category><![CDATA[Wii Motion Plus]]></category>
		<category><![CDATA[Windows 7]]></category>
		<category><![CDATA[Yahoo]]></category>
		<category><![CDATA[Yusuf Mehdi]]></category>

		<guid isPermaLink="false">http://digitaldaily.allthingsd.com/?p=23046</guid>
		<description><![CDATA[It's been a long time between weekend updates, and a long week without Peter Kafka, All Things D's intrepid MediaMemo reporter. He returns Monday, and just in time, too, since John Paczkowski and Digital Daily will be out all next week. Must be August--do Europeans still take the whole month off? Or is that an urban legend? No matter; it definitely has not been sleepy around here.]]></description>
			<content:encoded><![CDATA[<p><img src="http://digitaldaily.allthingsd.com/files/2009/08/funny-pictures-cat-has-an-idea-250x186.jpg" alt="funny-pictures-cat-has-an-idea" title="funny-pictures-cat-has-an-idea" width="250" height="186" class="alignright size-medium wp-image-23047" />It&#8217;s been a long time between weekend updates, and a long week without Peter Kafka, All Things D&#8217;s intrepid MediaMemo reporter. He returns Monday, and just in time, too, since John Paczkowski and Digital Daily will be out all next week. Must be August&#8211;do Europeans still take the whole month off? Or is that an urban legend? No matter; it definitely has not been sleepy around here. To wit:</p>
<p>On a trip to Seattle, BoomTown visited the headquarters of the <a href="http://kara.allthingsd.com/20090803/kara-visits-lolcats-i-can-has-cheezy-laughs-and-make-money-online/">Pet Holdings</a> empire, which includes Lolcats <a href="http://www.icanhascheezburger.com">(icanhascheezburger.com)</a>, Fail Blog and now, Emails From Crazy People. While there, Kara filmed a video with Ben Huh, CEO of the (profitable!) company. There is obviously a method to Huh&#8217;s wackiness. </p>
<p>Elsewhere in Seattle, BoomTown got some of the lowdown on the machinations in the wake of the Yahoo-Microsoft deal. <a href="http://kara.allthingsd.com/20090804/microsofts-point-man-on-search-satya-nadella-speaks-its-a-game-of-scale/">Satya Nadella</a> and <a href="http://kara.allthingsd.com/20090803/microsofts-yusuf-mehdi-speaks-yahoo-has-a-fantastic-opportunity/">Yusuf Mehdi</a> are just two of the Microsoft (MSFT) execs charged with leveraging the deal to knock Google (GOOG) out of its number one spot. They each sat down in front of the Flip camera to share their thoughts. </p>
<p>BoomTown also noted the beginning of the <a href="http://kara.allthingsd.com/20090804/yahoo-microsoft-regulatory-filings-begin-this-week-let-the-legal-game-playing-begin/">Yahoo-Microsoft regulatory filings</a> this week and provided the full document of <a href="http://kara.allthingsd.com/20090804/as-promised-heres-the-yahoos-8-k-to-the-sec-about-the-microsoft-deal-the-full-document/">Yahoo&#8217;s (YHOO) 8-K</a> to the Securities and Exchange Commission about the deal. To think: this is only the tip of the MicroHoo iceberg. </p>
<p>If you were one of the many wondering about Twitter&#8217;s high-profile outage this week, don&#8217;t worry&#8211;Kara provided a handy <a href="http://kara.allthingsd.com/20090807/boomtown-decodes-twitters-denial-of-service-blog-post-so-you-dont-have-to/">translation of the co-founder Biz Stone&#8217;s blog post</a> about the whole matter. If you weren&#8217;t wondering at all, you&#8217;re not alone&#8211;<a href="http://kara.allthingsd.com/20090807/the-outage-aftermath-louie-swisher-hearts-facebook-but-twitter-not-so-much/">Kara&#8217;s mother and older son, Louie</a>, think the whole thing is a waste of time.</p>
<p>Google CEO Eric Schmidt&#8217;s <a href="http://digitaldaily.allthingsd.com/20090803/google-ceo-resigns-from-apples-board-of-directors/">resignation</a> from Apple&#8217;s (AAPL) <a href="http://digitaldaily.allthingsd.com/20090803/google-ceo-bails-on-apple-board/">board of directors</a> was just some of the news on Digital Daily this week. In some of the other news, the FTC responded with a <a href="http://digitaldaily.allthingsd.com/20090803/ftc-to-google-ceo-apple-nice-try/">&#8220;nice try, but we&#8217;ll continue our investigation anyway.&#8221;</a> Better news for Apple, then, that it <a href="http://digitaldaily.allthingsd.com/20090804/iphone-claims-32-percent-of-handset-industry-operating-profits/">claims 32 percent of operating profits</a> in the handset industry, even though it&#8217;s only the fifth-largest handset vendor. </p>
<p>In the not-so-good department on Digital Daily this week, <a href="http://digitaldaily.allthingsd.com/20090805/news-corp-swings-to-loss-on-impairment-and-by-impairment-i-mean-myspace/">NewsCorp.</a> (NWS) (which owns the Wall Street Journal and this Web site) reported a 32.5 percent drop in fiscal-year-adjusted operating income&#8211;largely because of its &#8220;red-hot&#8221; social network, MySpace. Elsewhere, Cisco (CSCO) reported a <a href="http://digitaldaily.allthingsd.com/20090805/a-46-percent-drop-in-profit-and-cisco-still-beats-estimates/">46 percent drop in quarterly profit</a> while still beating the Street&#8217;s estimates, and <a href="http://digitaldaily.allthingsd.com/20090805/vonage-churning-subscribers-stomachs-2/">Vonage</a> (VG) recorded a second-quarter profit of $2.3 million while losing 89,000 net subscribers in the same quarter.</p>
<p>On <a href="http://ptech.allthingsd.com/20090805/new-netbook-offers-long-battery-life-and-room-to-type/">Personal Tech</a>, Walt Mossberg reviewed a new netbook from Toshiba this week great  battery life and a winning keyboard, among other things. On the <a href="http://solution.allthingsd.com/20090804/playing-with-a-more-sensitive-wii/">Mossberg Solution</a>, Katie Boehret reviewed the Wii MotionPlus remote accessory, an add-on to the Wii remote that includes a gyroscope and allows for more precision and sensitivity in gameplay. Walt responded to readers on <a href="http://mailbox.allthingsd.com/20090805/mossbergs-mailbox-5/">Mossberg&#8217;s Mailbox</a>, answering emails about buying a new no-frills laptop, switching ISPs and moving contacts emails without too much pain, and discerning the minimum system requirements for Windows 7. </p>
<p>Walt went into a little more detail about Windows 7 on his MossBlog. Unfortunately, he discovered that more detail does not equal more clarity when it comes to a Windows 7 upgrade. At his request, Microsoft sent along a handy chart meant to simplify all aspects of the matter for readers. It is an <a href="http://mossblog.allthingsd.com/20090804/deciphering-windows-7-upgrades-the-official-chart/">astoundingly, even comically, complicated document</a>. The company has promised to send a newer, simpler one. Stay tuned.</p>
<p>More next week.</p>
<span class="fdPrintIncludeParentsPreviousSiblings"></span><span class="fdPrintIncludeParentsChildren"></span>]]></content:encoded>
			<wfw:commentRss>http://digitaldaily.allthingsd.com/20090808/weekend-update-80809/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Twitter, Facebook and LiveJournal Back Up and Running After Attacks</title>
		<link>http://digitaldaily.allthingsd.com/20090806/twitter-users-once-again-sharing-mindless-minutiae-of-daily-life/</link>
		<comments>http://digitaldaily.allthingsd.com/20090806/twitter-users-once-again-sharing-mindless-minutiae-of-daily-life/#comments</comments>
		<pubDate>Thu, 06 Aug 2009 16:35:53 +0000</pubDate>
		<dc:creator>John Paczkowski</dc:creator>
				<category><![CDATA[Digital Daily]]></category>
		<category><![CDATA[Facebook]]></category>
		<category><![CDATA[Internet]]></category>
		<category><![CDATA[John Paczkowski]]></category>
		<category><![CDATA[Twitter]]></category>
		<category><![CDATA[digital]]></category>
		<category><![CDATA[media]]></category>
		<category><![CDATA[social networking]]></category>
		<category><![CDATA[attack]]></category>
		<category><![CDATA[Biz Stone]]></category>
		<category><![CDATA[blog]]></category>
		<category><![CDATA[credit card]]></category>
		<category><![CDATA[customers]]></category>
		<category><![CDATA[Denial of Service]]></category>
		<category><![CDATA[LiveJournal]]></category>
		<category><![CDATA[microblogging]]></category>
		<category><![CDATA[online banks]]></category>
		<category><![CDATA[outage]]></category>
		<category><![CDATA[status]]></category>
		<category><![CDATA[users]]></category>

		<guid isPermaLink="false">http://digitaldaily.allthingsd.com/?p=22941</guid>
		<description><![CDATA[Twitter, Facebook and LiveJournal are back up after being felled earlier this morning by denial-of-service attacks that rendered them inaccessible. It’s not yet known if the attacks were related, although, as a LiveJournal spokesperson notes, “it would be a huge coincidence” if they weren’t.]]></description>
			<content:encoded><![CDATA[<p><img src="http://digitaldaily.allthingsd.com/files/2009/08/ddos.jpg" alt="ddos" title="ddos" width="200" height="145" class="alignright size-full wp-image-22942" />Twitter, Facebook and LiveJournal are back up after being felled earlier this morning by denial-of-service attacks that rendered them inaccessible. It’s not yet known if the attacks were related, although, as a LiveJournal spokesperson notes, “it would be a huge coincidence” if they weren’t.</p>
<p><a href="http://status.twitter.com/post/157191978/ongoing-denial-of-service-attack">Twitter went down around 6:30 am PDT</a> and was live once again by 8:30 am PDT, but remains under attack. </p>
<p>&#8220;We are currently the target of a denial of service attack,&#8221; said Twitter co-founder Biz Stone. &#8220;Attacks such as this are malicious efforts orchestrated to disrupt and make unavailable services such as online banks, credit card payment gateways, and in this case, Twitter for intended customers or users. We are defending against this attack now and will continue to update our status blog as we defend and later investigate.&#8221;</p>
<p>Interestingly, Twitter wasn&#8217;t the only social media service targeted in this attack. Facebook and LiveJournal were hit as well. &#8220;Earlier this morning, Facebook encountered network issues related to an apparent distributed denial of service attack, that resulted in degraded service for some users,&#8221; the company said in a statement. &#8220;No user data was at risk and we have restored full access to the site for most users. We’re continuing to monitor the situation to ensure that users have the fast and reliable experience they’ve come to expect from Facebook.&#8221;</p>
<p>Said a LiveJournal spokesperson, &#8220;While we can’t be 100 percent sure it was the same attack as on Twitter, Facebook, et al., it would be a huge coincidence if they aren’t tied to one another.&#8221; As of this writing, the site was back up and running.</p>
<span class="fdPrintIncludeParentsPreviousSiblings"></span><span class="fdPrintIncludeParentsChildren"></span>]]></content:encoded>
			<wfw:commentRss>http://digitaldaily.allthingsd.com/20090806/twitter-users-once-again-sharing-mindless-minutiae-of-daily-life/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>GFAIL</title>
		<link>http://digitaldaily.allthingsd.com/20090514/gfail/</link>
		<comments>http://digitaldaily.allthingsd.com/20090514/gfail/#comments</comments>
		<pubDate>Thu, 14 May 2009 22:10:13 +0000</pubDate>
		<dc:creator>John Paczkowski</dc:creator>
				<category><![CDATA[Digital Daily Live]]></category>
		<category><![CDATA[Google]]></category>
		<category><![CDATA[Internet]]></category>
		<category><![CDATA[John Paczkowski]]></category>
		<category><![CDATA[Microsoft]]></category>
		<category><![CDATA[digital]]></category>
		<category><![CDATA[search]]></category>
		<category><![CDATA[video]]></category>
		<category><![CDATA[Akira Amari]]></category>
		<category><![CDATA[Asia]]></category>
		<category><![CDATA[browser]]></category>
		<category><![CDATA[competitors]]></category>
		<category><![CDATA[consumer elecronics]]></category>
		<category><![CDATA[Economy Trade and Industry]]></category>
		<category><![CDATA[exercise price]]></category>
		<category><![CDATA[failure]]></category>
		<category><![CDATA[Japan]]></category>
		<category><![CDATA[loss]]></category>
		<category><![CDATA[Mel Karmazin]]></category>
		<category><![CDATA[Microsoft Live Search]]></category>
		<category><![CDATA[Mosaic]]></category>
		<category><![CDATA[outage]]></category>
		<category><![CDATA[performance]]></category>
		<category><![CDATA[recovery]]></category>
		<category><![CDATA[search engine]]></category>
		<category><![CDATA[server]]></category>
		<category><![CDATA[Sirius]]></category>
		<category><![CDATA[Sony]]></category>
		<category><![CDATA[stock incentive plan]]></category>
		<category><![CDATA[stock options]]></category>
		<category><![CDATA[system error]]></category>
		<category><![CDATA[technology]]></category>
		<category><![CDATA[traffic]]></category>
		<category><![CDATA[tweet]]></category>
		<category><![CDATA[users]]></category>
		<category><![CDATA[Web]]></category>

		<guid isPermaLink="false">http://digitaldaily.allthingsd.com/?p=17711</guid>
		<description><![CDATA[[ See post to watch video ]]]></description>
			<content:encoded><![CDATA[<div class="video-wsj"><object width="380" height="216"><param name="movie" value="http://s.wsj.net/media/swf/microPlayer.swf"></param><param name="allowFullScreen" value="true"></param><param name="allowscriptaccess" value="always"></param><param name="flashvars" value="videoGUID=B492C547-97D0-406D-B2AD-E84CCBDE1247&playerid=4001&plyMediaEnabled=1&configURL=http://wsj.vo.llnwd.net/o28/players/&autoStart=false" base="http://s.wsj.net/media/swf/"name="microflashPlayer"></param><embed src="http://s.wsj.net/media/swf/microPlayer.swf" bgcolor="#FFFFFF" flashVars="videoGUID={B492C547-97D0-406D-B2AD-E84CCBDE1247}&playerid=4001&plyMediaEnabled=1&configURL=http://wsj.vo.llnwd.net/o28/players/&autoStart=false" base="http://s.wsj.net/media/swf/" name="microflashPlayer" width="380" height="216" seamlesstabbing="false" type="application/x-shockwave-flash" swLiveConnect="true" pluginspage="http://www.macromedia.com/shockwave/download/index.cgi?P1_Prod_Version=ShockwaveFlash"></embed><br />[ See post to watch video ]</div></object>
<span class="fdPrintIncludeParentsPreviousSiblings"></span><span class="fdPrintIncludeParentsChildren"></span>]]></content:encoded>
			<wfw:commentRss>http://digitaldaily.allthingsd.com/20090514/gfail/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Google Outage Caused by Asian "Traffic Jam"</title>
		<link>http://digitaldaily.allthingsd.com/20090514/google-outage-caused-by-asian-traffic-jam/</link>
		<comments>http://digitaldaily.allthingsd.com/20090514/google-outage-caused-by-asian-traffic-jam/#comments</comments>
		<pubDate>Thu, 14 May 2009 19:23:56 +0000</pubDate>
		<dc:creator>John Paczkowski</dc:creator>
				<category><![CDATA[Digital Daily]]></category>
		<category><![CDATA[Google]]></category>
		<category><![CDATA[Internet]]></category>
		<category><![CDATA[John Paczkowski]]></category>
		<category><![CDATA[Microsoft]]></category>
		<category><![CDATA[digital]]></category>
		<category><![CDATA[search]]></category>
		<category><![CDATA[airport]]></category>
		<category><![CDATA[Asia]]></category>
		<category><![CDATA[Blogger]]></category>
		<category><![CDATA[disruption]]></category>
		<category><![CDATA[Gmail]]></category>
		<category><![CDATA[GOOG]]></category>
		<category><![CDATA[Google Analytics]]></category>
		<category><![CDATA[Google Blog]]></category>
		<category><![CDATA[Google Docs]]></category>
		<category><![CDATA[Google News]]></category>
		<category><![CDATA[Google Search]]></category>
		<category><![CDATA[Microsoft Live Search]]></category>
		<category><![CDATA[New York]]></category>
		<category><![CDATA[outage]]></category>
		<category><![CDATA[San Francisco]]></category>
		<category><![CDATA[system error]]></category>
		<category><![CDATA[systems]]></category>
		<category><![CDATA[traffic]]></category>
		<category><![CDATA[tweet]]></category>
		<category><![CDATA[Twitter]]></category>
		<category><![CDATA[users]]></category>
		<category><![CDATA[Web]]></category>
		<category><![CDATA[YouTube]]></category>

		<guid isPermaLink="false">http://digitaldaily.allthingsd.com/?p=17698</guid>
		<description><![CDATA[If the Web has a single point of failure, you’d think it was Google, given the outcry over the the outages suffered by some of the company’s services Thursday. Something went wrong at the company this morning and whatever it was had widespread effects on a broad spectrum of Google services. The source of the disruption? A system error that sent a bunch of Google Web traffic to Asia, apparently.]]></description>
			<content:encoded><![CDATA[<p><img src="http://digitaldaily.allthingsd.com/files/2009/05/livesearchgfail.jpg" alt="livesearchgfail" title="livesearchgfail" width="300" height="190" class="aligncenter size-full wp-image-17702" /></p>
<p>If the Web has a single point of failure, you’d think it was Google, given the outcry over the the outages suffered by some of the company’s services Thursday. Something went wrong this morning and whatever it was had <a href="http://news.cnet.com/8301-1023_3-10240875-93.html?tag=newsEditorsPicksArea.0">widespread effects on a broad spectrum of Google services</a>&#8211;<a href="http://blogs.zdnet.com/BTL/?p=18064">Google Search, Gmail, YouTube, Google News, Blogger, Google Analytics, Google Docs</a>. It <a href="http://search.twitter.com/search?q=%23GoogleFail">outraged Twitter users</a> and provided Microsoft&#8217;s (MSFT) Live Search team with no end of amusement. “Sympathies to the Google servers. Happens to everyone. But this is why the world needs more than one search engine,&#8221; it quipped in a tweet. </p>
<p>The source of the disruption? A system error that sent a bunch of Google (GOOG) Web traffic to Asia and waylaid about 14 percent of it, apparently. </p>
<p><a href="http://googleblog.blogspot.com/2009/05/this-is-your-pilot-speaking-now-about.html">This just in from the Google Blog</a>:</p>
<blockquote><p>&#8220;Imagine if you were trying to fly from New York to San Francisco, but your plane was routed through an airport in Asia. And a bunch of other planes were sent that way too, so your flight was backed up and your journey took much longer than expected. That&#8217;s basically what happened to some of our users today for about an hour, starting at 7:48 am Pacific time.</p>
<p>An error in one of our systems caused us to direct some of our web traffic through Asia, which created a traffic jam. As a result, about 14% of our users experienced slow services or even interruptions. We&#8217;ve been working hard to make our services ultrafast and &#8216;always on,&#8217; so it&#8217;s especially embarrassing when a glitch like this one happens. We&#8217;re very sorry that it happened, and you can be sure that we&#8217;ll be working even harder to make sure that a similar problem won&#8217;t happen again. All planes are back on schedule now.&#8221;
</p></blockquote>
<span class="fdPrintIncludeParentsPreviousSiblings"></span><span class="fdPrintIncludeParentsChildren"></span>]]></content:encoded>
			<wfw:commentRss>http://digitaldaily.allthingsd.com/20090514/google-outage-caused-by-asian-traffic-jam/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Insert Weak "Gfail" Joke Here</title>
		<link>http://digitaldaily.allthingsd.com/20090224/insert-weak-gfail-joke-here/</link>
		<comments>http://digitaldaily.allthingsd.com/20090224/insert-weak-gfail-joke-here/#comments</comments>
		<pubDate>Tue, 24 Feb 2009 20:58:28 +0000</pubDate>
		<dc:creator>John Paczkowski</dc:creator>
				<category><![CDATA[Digital Daily Live]]></category>
		<category><![CDATA[beta]]></category>
		<category><![CDATA[device]]></category>
		<category><![CDATA[email]]></category>
		<category><![CDATA[employees]]></category>
		<category><![CDATA[Excel]]></category>
		<category><![CDATA[Gmail]]></category>
		<category><![CDATA[Good Technology]]></category>
		<category><![CDATA[Google]]></category>
		<category><![CDATA[John Paczkowski]]></category>
		<category><![CDATA[Microsoft]]></category>
		<category><![CDATA[mobility]]></category>
		<category><![CDATA[Motorola]]></category>
		<category><![CDATA[outage]]></category>
		<category><![CDATA[overpayment]]></category>
		<category><![CDATA[PR]]></category>
		<category><![CDATA[Push]]></category>
		<category><![CDATA[severance package]]></category>
		<category><![CDATA[Visto]]></category>

		<guid isPermaLink="false">http://digitaldaily.allthingsd.com/?p=13538</guid>
		<description><![CDATA[[ See post to watch video ]]]></description>
			<content:encoded><![CDATA[<div class="video-wsj"><embed src="http://s.wsj.net/media/swf/microPlayer.swf" bgcolor="#FFFFFF" flashVars="videoGUID={14037446001}&playerid=4001&plyMediaEnabled=1&configURL=http://wsj.vo.llnwd.net/o28/players/&autoStart=false" base="http://s.wsj.net/media/swf/" name="microflashPlayer" width="320" height="240" seamlesstabbing="false" type="application/x-shockwave-flash" swLiveConnect="true" pluginspage="http://www.macromedia.com/shockwave/download/index.cgi?P1_Prod_Version=ShockwaveFlash"></embed><br />[ See post to watch video ]</div>
<span class="fdPrintIncludeParentsPreviousSiblings"></span><span class="fdPrintIncludeParentsChildren"></span>]]></content:encoded>
			<wfw:commentRss>http://digitaldaily.allthingsd.com/20090224/insert-weak-gfail-joke-here/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Apple Tops Customer Satisfaction Survey For Time Being</title>
		<link>http://digitaldaily.allthingsd.com/20080819/apple-tops-customer-satisfaction-survey-for-time-being/</link>
		<comments>http://digitaldaily.allthingsd.com/20080819/apple-tops-customer-satisfaction-survey-for-time-being/#comments</comments>
		<pubDate>Tue, 19 Aug 2008 18:00:33 +0000</pubDate>
		<dc:creator>John Paczkowski</dc:creator>
				<category><![CDATA[Apple]]></category>
		<category><![CDATA[Digital Daily Live]]></category>
		<category><![CDATA[John Paczkowski]]></category>
		<category><![CDATA[Microsoft]]></category>
		<category><![CDATA[ACSI]]></category>
		<category><![CDATA[American Customer Satisfaction Index]]></category>
		<category><![CDATA[battery defect]]></category>
		<category><![CDATA[Bill Gates]]></category>
		<category><![CDATA[consumer sentiment]]></category>
		<category><![CDATA[data reception]]></category>
		<category><![CDATA[Dell]]></category>
		<category><![CDATA[Devil Mountain Software]]></category>
		<category><![CDATA[fire]]></category>
		<category><![CDATA[iPhone 3G]]></category>
		<category><![CDATA[iPod nano]]></category>
		<category><![CDATA[Japan]]></category>
		<category><![CDATA[METI]]></category>
		<category><![CDATA[Ministry of Economy Trade and Industry]]></category>
		<category><![CDATA[MobileMe]]></category>
		<category><![CDATA[operating system]]></category>
		<category><![CDATA[OS]]></category>
		<category><![CDATA[outage]]></category>
		<category><![CDATA[overheat]]></category>
		<category><![CDATA[PC]]></category>
		<category><![CDATA[voice reception]]></category>
		<category><![CDATA[Windows Vista]]></category>
		<category><![CDATA[Windows XP]]></category>

		<guid isPermaLink="false">http://digitaldaily.allthingsd.com/?p=3530</guid>
		<description><![CDATA[[ See post to watch video ]]]></description>
			<content:encoded><![CDATA[<div class="video-wsj"><embed src="http://s.wsj.net/media/swf/microPlayer.swf" bgcolor="#FFFFFF" flashVars="videoGUID={1741161053}&playerid=4001&plyMediaEnabled=1&configURL=http://wsj.vo.llnwd.net/o28/players/&autoStart=false" base="http://s.wsj.net/media/swf/" name="microflashPlayer" width="320" height="240" seamlesstabbing="false" type="application/x-shockwave-flash" swLiveConnect="true" pluginspage="http://www.macromedia.com/shockwave/download/index.cgi?P1_Prod_Version=ShockwaveFlash"></embed><br />[ See post to watch video ]</div>
<span class="fdPrintIncludeParentsPreviousSiblings"></span><span class="fdPrintIncludeParentsChildren"></span>]]></content:encoded>
			<wfw:commentRss>http://digitaldaily.allthingsd.com/20080819/apple-tops-customer-satisfaction-survey-for-time-being/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Notflix, Redux</title>
		<link>http://digitaldaily.allthingsd.com/20080815/notflix-redux/</link>
		<comments>http://digitaldaily.allthingsd.com/20080815/notflix-redux/#comments</comments>
		<pubDate>Fri, 15 Aug 2008 21:06:38 +0000</pubDate>
		<dc:creator>John Paczkowski</dc:creator>
				<category><![CDATA[Digital Daily]]></category>
		<category><![CDATA[John Paczkowski]]></category>
		<category><![CDATA[credit]]></category>
		<category><![CDATA[customer]]></category>
		<category><![CDATA[disruption]]></category>
		<category><![CDATA[distribution]]></category>
		<category><![CDATA[DVD]]></category>
		<category><![CDATA[member]]></category>
		<category><![CDATA[Netflix]]></category>
		<category><![CDATA[outage]]></category>
		<category><![CDATA[shipment]]></category>

		<guid isPermaLink="false">http://digitaldaily.allthingsd.com/?p=3365</guid>
		<description><![CDATA[Notflix is Netflix once more. The company finally resolved the technology problem that crippled its ability to mail DVDs to members for most of this week. As of this morning, all Netflix distribution centers are operating normally, and the backlog of DVDs that should have been shipped earlier is finding its way into the mail.]]></description>
			<content:encoded><![CDATA[<p>Well, Notflix is Netflix once more. The company finally resolved the technology problem that <a href="http://digitaldaily.allthingsd.com/20080815/netflix/">crippled its ability to mail DVDs to members for most of this week</a>. As of this morning, all Netflix (NFLX) distribution centers are operating normally, and the backlog of DVDs that should have been shipped earlier is finding its way into the mail. &#8220;If a member should have been shipped a disc Tuesday, Wednesday or Thursday, with rare exception it will ship today (Friday),&#8221; <a href="http://blog.netflix.com/2008/08/friday-morning-shipping-update.html">the company explained</a>. &#8220;As a result, millions of our members will receive DVDs on Saturday, in time (we hope) for some weekend movie enjoyment.&#8221;</p>
<p>To make amends for the outage, Netflix plans to apply a 15 percent credit to billing statements of members whose DVD shipments were delayed. </p>
<p>A welcome turn of events after an ugly week that saw Netflix customers losing their patience and the company losing an estimated $1.8 to $3.6 million in revenue each day because of the disruption.</p>
<span class="fdPrintIncludeParentsPreviousSiblings"></span><span class="fdPrintIncludeParentsChildren"></span>]]></content:encoded>
			<wfw:commentRss>http://digitaldaily.allthingsd.com/20080815/notflix-redux/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Notflix</title>
		<link>http://digitaldaily.allthingsd.com/20080814/netflix/</link>
		<comments>http://digitaldaily.allthingsd.com/20080814/netflix/#comments</comments>
		<pubDate>Thu, 14 Aug 2008 23:23:47 +0000</pubDate>
		<dc:creator>John Paczkowski</dc:creator>
				<category><![CDATA[Digital Daily]]></category>
		<category><![CDATA[John Paczkowski]]></category>
		<category><![CDATA[Blockbuster]]></category>
		<category><![CDATA[DVD]]></category>
		<category><![CDATA[Netflix]]></category>
		<category><![CDATA[online]]></category>
		<category><![CDATA[outage]]></category>
		<category><![CDATA[rental]]></category>
		<category><![CDATA[shares]]></category>
		<category><![CDATA[Web]]></category>

		<guid isPermaLink="false">http://digitaldaily.allthingsd.com/20080324/netflix/</guid>
		<description><![CDATA[Netflix’s March 2008 outage is back, this time in wide theatrical release. A serious disruption to the company&#8217;s distribution systems has prevented it from mailing DVDs to many of its customers for the better part of this week. “Our engineers continue to work around the clock to restore normal operations,” Netflix said in a post [...]]]></description>
			<content:encoded><![CDATA[<p><img src="http://digitaldaily.allthingsd.com/files/2008/08/fail-300x300.jpg" alt="" title="fail" width="200" height="200" class="alignright size-medium wp-image-3307" />Netflix’s <a href="http://news.cnet.com/8301-10784_3-9902294-7.html">March 2008 outage</a> is back, this time in wide theatrical release. A serious disruption to the company&#8217;s distribution systems has <a href="http://news.cnet.com/8301-17939_109-10017200-2.html">prevented it from mailing DVDs to many of its customers for the better part of this week</a>. “Our engineers continue to work around the clock to restore normal operations,” <a href="http://blog.netflix.com/2008/08/thursday-morning-shipping-update.html">Netflix said in a post to the company blog today</a>. “In the meantime, we’re notifying affected customers via personal email and we’ve posted a notice on the Netflix Web site. We’re as frustrated about this as you are.&#8221;</p>
<p>I&#8217;d imagine so, if not more. The outage is an ugly blow to the Netflix (NFLX) brand and to its bottom line as well. <a href="http://blogs.zdnet.com/BTL/?p=9676">Citi analyst Tony Wible estimates that the company is losing roughly $1.8 million to $3.6 million in revenue a day</a>. And the reimbursement credits it&#8217;s promised to affected subscribers are certain to prove costly as well. Said Wible, &#8220;Assuming only one-third [of the company's subscriber base] is affected for one-to-two days, [Netflix] stands to forfeit nearly $1.8 million to $3.6 million in revenues (using a $13.36 average revenue per user), or roughly $0.007 to $0.015 in earnings per share.&#8221;</p>
<p>A costly misstep given Netflix&#8217;s Thursday afternoon <a href="http://blog.netflix.com/">shipping update</a>:</p>
<blockquote><p>We hope to bring the rest of our facilities back online overnight and be shipping from all of our distribution centers on Friday. But the issues we’ve faced over the last several days have been significant and there’s no guarantee at this point that our shipping operations will be fully restored by tomorrow.&#8221;
</p></blockquote>
<span class="fdPrintIncludeParentsPreviousSiblings"></span><span class="fdPrintIncludeParentsChildren"></span>]]></content:encoded>
			<wfw:commentRss>http://digitaldaily.allthingsd.com/20080814/netflix/feed/</wfw:commentRss>
		<slash:comments>1</slash:comments>
		</item>
		<item>
		<title>Yahooian Rhapsody</title>
		<link>http://digitaldaily.allthingsd.com/20080215/ddv20080215/</link>
		<comments>http://digitaldaily.allthingsd.com/20080215/ddv20080215/#comments</comments>
		<pubDate>Fri, 15 Feb 2008 19:00:09 +0000</pubDate>
		<dc:creator>John Paczkowski</dc:creator>
				<category><![CDATA[Digital Daily Live]]></category>
		<category><![CDATA[John Paczkowski]]></category>
		<category><![CDATA[Microsoft]]></category>
		<category><![CDATA[Twitter]]></category>
		<category><![CDATA[Yahoo]]></category>
		<category><![CDATA[AdaptiveBlue]]></category>
		<category><![CDATA[Amazon]]></category>
		<category><![CDATA[Betamax]]></category>
		<category><![CDATA[Eric Hippeau]]></category>
		<category><![CDATA[format]]></category>
		<category><![CDATA[HD DVD]]></category>
		<category><![CDATA[Jerry Yang]]></category>
		<category><![CDATA[litigation]]></category>
		<category><![CDATA[outage]]></category>
		<category><![CDATA[Robert Kotick]]></category>
		<category><![CDATA[Roy Bostock]]></category>
		<category><![CDATA[shareholder]]></category>
		<category><![CDATA[Simple Storage Service]]></category>
		<category><![CDATA[Toshiba]]></category>
		<category><![CDATA[Tumblr]]></category>

		<guid isPermaLink="false">http://digitaldaily.allthingsd.com/20080215/ddv20080215/</guid>
		<description><![CDATA[[ See post to watch video ]]]></description>
			<content:encoded><![CDATA[<div class="video-wsj"><embed src="http://s.wsj.net/media/swf/microPlayer.swf" bgcolor="#FFFFFF" flashVars="videoGUID={1419798436}&playerid=4001&plyMediaEnabled=1&configURL=http://wsj.vo.llnwd.net/o28/players/&autoStart=false" base="http://s.wsj.net/media/swf/" name="microflashPlayer" width="320" height="240" seamlesstabbing="false" type="application/x-shockwave-flash" swLiveConnect="true" pluginspage="http://www.macromedia.com/shockwave/download/index.cgi?P1_Prod_Version=ShockwaveFlash"></embed><br />[ See post to watch video ]</div>
<span class="fdPrintIncludeParentsPreviousSiblings"></span><span class="fdPrintIncludeParentsChildren"></span>]]></content:encoded>
			<wfw:commentRss>http://digitaldaily.allthingsd.com/20080215/ddv20080215/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Amazon's Partly Cloudy Computing</title>
		<link>http://digitaldaily.allthingsd.com/20080215/s3-outage/</link>
		<comments>http://digitaldaily.allthingsd.com/20080215/s3-outage/#comments</comments>
		<pubDate>Fri, 15 Feb 2008 14:19:21 +0000</pubDate>
		<dc:creator>John Paczkowski</dc:creator>
				<category><![CDATA[Digital Daily]]></category>
		<category><![CDATA[John Paczkowski]]></category>
		<category><![CDATA[Twitter]]></category>
		<category><![CDATA[AdaptiveBlue]]></category>
		<category><![CDATA[Amazon]]></category>
		<category><![CDATA[cloud]]></category>
		<category><![CDATA[outage]]></category>
		<category><![CDATA[S3]]></category>
		<category><![CDATA[Simple Storage Service]]></category>
		<category><![CDATA[storage]]></category>
		<category><![CDATA[Tumblr]]></category>

		<guid isPermaLink="false">http://digitaldaily.allthingsd.com/20080215/s3-outage/</guid>
		<description><![CDATA[The S3 service is great but this just proves you can’t rely on it, this is a major issue especially since it’s been down for so long. Way to go Amazon.&#8221;
&#8211;a post on Amazon&#8217;s Simple Storage Service forum
Amazon&#8217;s Simple Storage Service (S3) suffered a &#8220;massive&#8221; outage this morning, impacting a number of businesses that rely [...]]]></description>
			<content:encoded><![CDATA[<p><img src='http://digitaldaily.allthingsd.com/files/2008/02/amazonoutage.jpg' class='centered' style="border: 1px solid #000;" alt='amazonoutage.jpg' /></p>
<blockquote><p>The S3 service is great but this just proves you can’t rely on it, this is a major issue especially since it’s been down for so long. Way to go Amazon.&#8221;</p>
<p>&#8211;a post on Amazon&#8217;s Simple Storage Service forum</p></blockquote>
<p>Amazon&#8217;s Simple Storage Service (S3) suffered <a href="http://developer.amazonwebservices.com/connect/thread.jspa?threadID=19714&amp;tstart=0">a &#8220;massive&#8221; outage</a> this morning, <a href="http://gigaom.com/2008/02/15/amazon-s3-service-goes-down/">impacting a number of businesses</a> that rely on the cloud-based storage service. Twitter, Tumblr and <a href="http://blog.adaptiveblue.com/?p=882">AdaptiveBlue</a> were among the more widely known services to be affected, although <a href="http://www.roughtype.com/archives/2008/02/amazons_s3_util.php">there were many others</a>. &#8220;Amazing how many of the services I use are reliant on S3,&#8221;<a href="http://twitter.com/fredwilson/statuses/716029182"> venture capitalist Fred Wilson Twittered this morning</a>. &#8220;Stuff is broken everywhere this morning.&#8221;</p>
<p>Amazon (AMZN) was able to resolve the issue in a matter of hours, but its failure to inform its customers of the outage and its efforts to correct it drew <a href="http://developer.amazonwebservices.com/connect/thread.jspa?threadID=19714&amp;start=60&amp;tstart=0">some harsh criticism from users</a>. &#8220;Amazon&#8217;s response was substandard in this case,&#8221; said one.  &#8220;I should, minimally, see a message on the front page at aws.amazon.com when there&#8217;s a complete outage. Instead, I had to come into the forums to make sure it&#8217;s not just my stuff.  Like others here, I have a massive number of files (probably about 125,000 audio files, around 1TB of storage) that are for various music libraries. So I have customers with sites that are only partially functional, and nothing to tell them. That&#8217;s unacceptable. And I know you can do better. I&#8217;m not looking for details of the outage, just an acknowledgment (again, front page of aws) and ETA.&#8221;</p>
<p>Said another: &#8220;It&#8217;s AmazING the fact of having no info on what&#8217;s happening. Absolutely unacceptable. Come on, people on this forum are all tech guys, so we understand that bad things happen from time to time. However, you MUST be transparent with your customers and give them details on what&#8217;s going on (yes, we want to know exactly what&#8217;s happening and not a standard response like &#8216;The issue is resolved&#8217;). In fact, it is not. So please, scale these complaints to the right person and post the technical explanation of the issue as soon as possible.&#8221;</p>
<span class="fdPrintIncludeParentsPreviousSiblings"></span><span class="fdPrintIncludeParentsChildren"></span>]]></content:encoded>
			<wfw:commentRss>http://digitaldaily.allthingsd.com/20080215/s3-outage/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Skype Announces SkypeOutage Limited-Calling Plan</title>
		<link>http://digitaldaily.allthingsd.com/20070816/skype-outage/</link>
		<comments>http://digitaldaily.allthingsd.com/20070816/skype-outage/#comments</comments>
		<pubDate>Thu, 16 Aug 2007 19:09:02 +0000</pubDate>
		<dc:creator>John Paczkowski</dc:creator>
				<category><![CDATA[Digital Daily]]></category>
		<category><![CDATA[John Paczkowski]]></category>
		<category><![CDATA[network]]></category>
		<category><![CDATA[offline]]></category>
		<category><![CDATA[outage]]></category>
		<category><![CDATA[Skype]]></category>
		<category><![CDATA[VOIP]]></category>

		<guid isPermaLink="false">http://digitaldaily.allthingsd.com/20070816/skype-outage/</guid>
		<description><![CDATA[What&#8217;s most surprising about today&#8217;s Skype outage is not its 12- to 24-hour duration, but the fact that it&#8217;s the first such outage we&#8217;ve seen in years. In its relatively brief history, Skype has rarely gone offline. The service&#8217;s last reported outage occurred in October 2005.
So while today&#8217;s event is certainly annoying for fans of [...]]]></description>
			<content:encoded><![CDATA[<p>What&#8217;s most surprising about <a href="http://blog.tmcnet.com/blog/tom-keating/skype-outage.asp">today&#8217;s Skype outage</a> is not its <a href="http://heartbeat.skype.com/2007/08/problems_with_skype_login.html">12- to 24-hour duration,</a> but the fact that it&#8217;s the first such outage we&#8217;ve seen in years. In its relatively brief history, Skype has rarely gone offline. The service&#8217;s last reported outage occurred in October 2005.</p>
<p>So while today&#8217;s event is certainly annoying for fans of the widely used VOIP (voice over Internet protocol) service, it&#8217;s likely not indicative of some lurking infrastructure problem. “This is the most significant outage for the service in years, yet we already foresee scores of headlines trumpeting the flaws of VOIP communications based on this outage alone,&#8221; <a href="http://arstechnica.com/news.ars/post/20070816-major-skype-outage-in-progress-12-24-hours-for-a-fix.html">writes Ken Fisher at Ars Technica</a>. &#8220;That’s unfortunate because we think Skype network performance has been spectacular on average, given that it’s free and heavily used. In fact, it would appear that the Skype P2P network is indeed in fine shape, it’s just that the authentication system (which authenticates but also provides location services for routing purposes) is hosed.”</p>
<span class="fdPrintIncludeParentsPreviousSiblings"></span><span class="fdPrintIncludeParentsChildren"></span>]]></content:encoded>
			<wfw:commentRss>http://digitaldaily.allthingsd.com/20070816/skype-outage/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
	</channel>
</rss>
