Monday, May 18, 2009
Two Years and 30,000 Complaints Later, FTC Finally Busts Car Warranty Robocallers [UPDATED]
After more than one billion unsolicited calls and some 30,000 complaints–one from Senator Charles E. Schumer–the Federal Trade Commission is finally going after companies responsible for those supremely annoying car warranty robocalls.
You know the ones I’m talking about, I’m sure. They’ve been occurring since 2007 and go something like this: “This is the second notice that the factory warranty on your vehicle is about to expire.” Hang up and the machine calls you again later. Transfer to a “warranty specialist” and ask to be taken off the call list and you’re either hung up on or, in my case, given an 800 number to call that turns out to be a phone sex line.
If you thought the Vista Capable lawsuit was all but over with its recent decertification as a class action, think again. The plaintiffs in the suit against Microsoft have narrowed its scope a bit and are asking a federal judge to reinstate its class-action status.
