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Wednesday, July 9, 2008

FiascO2, Redux

The best laid plans of mice and men “gang aft agley,” as they say. iPhone carriers as well, apparently. Because British wireless carrier O2 claims it was well prepared for the iPhone pre-order event that felled its Web site earlier this week. It just wasn’t well prepared enough. In an email to customers today, O2 apologized for the failure of its online ordering system this week, explaining there was little it could do to prepare for the 13,000 orders per second that overwhelmed it. That’s right: 13,000 orders per second. O2’s full statement follows.

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About John

John Paczkowski has been poking fun at the tech industry and the personalities that drive it since 1997. From 1999 to 2007, he wrote the award-winning tech news Web log Good Morning Silicon Valley for the San Jose Mercury News, Silicon Valley's daily newspaper. Read more »

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Here is a statement of my ethics and coverage policies. It is more than most of you want to know, but, in the age of suspicion of the media, I am laying it all out.

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