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	<title>Digital Daily &#187; brick and mortar</title>
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	<description>by John Paczkowski</description>
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		<title>Microsoft Store Overhauled to Encourage More Windows Shopping</title>
		<link>http://digitaldaily.allthingsd.com/20091022/msft-store/</link>
		<comments>http://digitaldaily.allthingsd.com/20091022/msft-store/#comments</comments>
		<pubDate>Thu, 22 Oct 2009 13:24:04 +0000</pubDate>
		<dc:creator>John Paczkowski</dc:creator>
				<category><![CDATA[Digital Daily]]></category>
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		<category><![CDATA[Microsoft]]></category>
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		<category><![CDATA[hardware]]></category>
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		<category><![CDATA[Best Buy]]></category>
		<category><![CDATA[blog]]></category>
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		<category><![CDATA[customers]]></category>
		<category><![CDATA[Dell]]></category>
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		<guid isPermaLink="false">http://digitaldaily.allthingsd.com/?p=27231</guid>
		<description><![CDATA[Microsoft’s first brick-and-mortar retail store isn’t scheduled to open for another few hours, but the software giant is already selling PC hardware and third-party software titles--on the Web. This morning it unveiled an expanded online store that will better reflect its new real-world counterpart.]]></description>
			<content:encoded><![CDATA[<p><img src="http://digitaldaily.allthingsd.com/files/2009/10/flanders_microsoft_store_thumb.jpg" alt="flanders_microsoft_store_thumb" title="flanders_microsoft_store_thumb" width="150" height="150" class="alignright size-full wp-image-27232" />Microsoft’s first brick-and-mortar retail store isn’t scheduled to open for another few hours, but the software giant is already selling PC hardware and third-party software titles&#8211;on the Web. This morning it unveiled an expanded online store that will better reflect its new real-world counterpart.</p>
<p>&#8220;On the new online Microsoft Store, we’ve added a bunch of new products, including Windows 7 PCs as well as select 3rd party software and accessories,&#8221; <a href="http://trevinchow.com/blog/2009/10/21/the-new-microsoft-store-launches-with-windows-7/">Trevin Chow, senior lead program manager for Microsoft Store, said in a blog post announcing the move</a>. &#8220;And let’s not forget a ton of gaming products that have been added including a bunch of the top selling Xbox 360 titles.&#8221;</p>
<p>Interesting. Not exactly sure what the upside is to selling PCs online when you don&#8217;t make them. It&#8217;s not like Microsoft (MSFT) will be offering a better experience than, say, Best Buy (BBY), HP (HPQ) or Dell (DELL). And an online outlet doesn&#8217;t afford the company the same opportunity to cultivate the &#8220;Microsoft Experience&#8221; it&#8217;s clearly going for in its brick-and-mortar outlets. So why bother? </p>
<p>A unified experience online and off, I suppose. And, if the infrastructure is in place to sell through one channel, why not sell through both? Of course, the downside is that if you don&#8217;t execute well, you risk giving customers another lousy experience with which to associate your products.</p>
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		<title>Bank of America Closing Branches You Never Went to Anyway</title>
		<link>http://digitaldaily.allthingsd.com/20090728/bofa-reconsiders-manifest-destiny/</link>
		<comments>http://digitaldaily.allthingsd.com/20090728/bofa-reconsiders-manifest-destiny/#comments</comments>
		<pubDate>Tue, 28 Jul 2009 18:01:10 +0000</pubDate>
		<dc:creator>John Paczkowski</dc:creator>
				<category><![CDATA[Digital Daily]]></category>
		<category><![CDATA[Internet]]></category>
		<category><![CDATA[digital]]></category>
		<category><![CDATA[financial]]></category>
		<category><![CDATA[mobile]]></category>
		<category><![CDATA[ATM]]></category>
		<category><![CDATA[BAC]]></category>
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		<category><![CDATA[Bank of America]]></category>
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		<category><![CDATA[branch]]></category>
		<category><![CDATA[brick and mortar]]></category>
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		<category><![CDATA[consumer]]></category>
		<category><![CDATA[deposit]]></category>
		<category><![CDATA[Dick Bove]]></category>
		<category><![CDATA[mobile device]]></category>
		<category><![CDATA[online banking]]></category>
		<category><![CDATA[PC]]></category>
		<category><![CDATA[regulation]]></category>
		<category><![CDATA[retail]]></category>
		<category><![CDATA[Rochdale Securities]]></category>
		<category><![CDATA[Wall Street Journal]]></category>

		<guid isPermaLink="false">http://digitaldaily.allthingsd.com/?p=22288</guid>
		<description><![CDATA[Remember the last time you set foot in a real brick-and-mortar bank? Me either. And we’re not the only ones. With more and more people managing their financial affairs via PC and mobile device, a bank’s retail presence no longer need be as ubiquitous as it once was. The latest institution to realize this--Bank of America, which, according to The Wall Street Journal, plans to close up to 10 percent of its 6,100 branches across the country over the next three-to-five years.]]></description>
			<content:encoded><![CDATA[<p><img src="http://digitaldaily.allthingsd.com/files/2009/07/bofa.jpg" alt="bofa" title="bofa" width="200" height="200" class="alignright size-full wp-image-22289" />Remember the last time you set foot in a real brick-and-mortar bank? Me either. And we’re not the only ones. With more and more people managing their financial affairs via PC and mobile device, a bank’s retail presence no longer need be as ubiquitous as it once was. </p>
<p>The latest institution to realize this&#8211;Bank of America (BAC) which, <a href="http://online.wsj.com/article/SB124874668619485699.html">according to The Wall Street Journal</a>, plans to close up to 10 percent of its 6,100 branches across the country over the next three-to-five years. It’s not yet known when the closures will begin or exactly how many locations will be closed. BofA says only that &#8220;Our vision is the network will be managed downward over time.&#8221;</p>
<p>About time too. With fewer and fewer consumers banking at their local branches and remote deposit capture an easy matter via ATM, it seems foolhardy to maintain them. </p>
<p>&#8220;They are not economically viable,&#8221; Rochdale Securities analyst Dick Bove wrote in a recent note to clients. &#8220;The branches are likely to be closed for three reasons: a) branch economics are changing; b) the need for positioning has been reduced; and c) the fear of regulation suggests closing branches now makes sense.</p>
<p>&#8220;When America was building new houses in the millions,&#8221; Bove continues, &#8220;it was creating new neighborhoods. Banks competed with each other to get branches into the new communities in the choicest locations. Branches were often built in supposed choice locations just to keep the competitors out. This strategy has now been abandoned. Many of the new communities have been abandoned. These branches need to be abandoned.”</p>
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		<title>TiVo and Blockbuster Join Farces</title>
		<link>http://digitaldaily.allthingsd.com/20090325/tivo-and-blockbuster-join-farces/</link>
		<comments>http://digitaldaily.allthingsd.com/20090325/tivo-and-blockbuster-join-farces/#comments</comments>
		<pubDate>Wed, 25 Mar 2009 11:50:33 +0000</pubDate>
		<dc:creator>John Paczkowski</dc:creator>
				<category><![CDATA[Digital Daily]]></category>
		<category><![CDATA[John Paczkowski]]></category>
		<category><![CDATA[entertainment]]></category>
		<category><![CDATA[television]]></category>
		<category><![CDATA[Blockbuster]]></category>
		<category><![CDATA[Blockbuster-on-Demand]]></category>
		<category><![CDATA[Blu-ray]]></category>
		<category><![CDATA[brick and mortar]]></category>
		<category><![CDATA[DVR]]></category>
		<category><![CDATA[electronics]]></category>
		<category><![CDATA[financial statement]]></category>
		<category><![CDATA[Jim Keyes]]></category>
		<category><![CDATA[Karen Raskopf]]></category>
		<category><![CDATA[LG]]></category>
		<category><![CDATA[Mac]]></category>
		<category><![CDATA[mail]]></category>
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		<category><![CDATA[movies]]></category>
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		<guid isPermaLink="false">http://digitaldaily.allthingsd.com/?p=15348</guid>
		<description><![CDATA[Repudiating claims that Blockbuster intended to file for bankruptcy earlier this month, spokesperson Karen Raskopf said the troubled video rental chain has “lots of plans to grow our business.” If inking a video-on-demand deal with a declining DVR pioneer is one of them… well, that’s not much of a plan, is it?]]></description>
			<content:encoded><![CDATA[<p><img src="http://digitaldaily.allthingsd.com/files/2009/03/blockbuster_sign_smashed.jpg" alt="" title="" width="250" height="335" class="alignright size-full wp-image-15349" />Repudiating claims that Blockbuster <a href="http://www.bloomberg.com/apps/news?pid=20601087&#038;sid=a_D.1Pk.0a_c&#038;refer=home">intended to file for bankruptcy</a> earlier this month, spokesperson Karen Raskopf said the troubled video rental chain has<br />
<a href="http://www.hollywoodreporter.com/hr/content_display/news/e3i06a4ef578658ad3924caf1e35cfd77eb">&#8220;lots of plans to grow our business.&#8221;</a></p>
<p>If inking a video-on-demand deal with a declining DVR pioneer is one of them&#8230; well, that&#8217;s not much of a plan, is it? But when your financial statements look like Blockbuster&#8217;s, I suppose you cling to life however you can (Blockbuster shares have fallen about 80 percent over the last 12 months). And so, beginning in the second half of 2009, the company will make its <a href="http://www.reuters.com/article/internetNews/idUSTRE52O0X420090325">Blockbuster On Demand service available to TiVo subscribers</a>. The agreement also calls for Blockbuster&#8217;s brick-and-mortar stores to sell TiVo DVRs. “We are excited to be teaming with TiVo, the company that created the DVR, to make Blockbuster’s entertainment content readily available to their millions of subscribers,” <a href="http://www.nytimes.com/2009/03/25/technology/internet/25video.html">said Blockbuster CEO Jim Keyes</a>. “Ultimately, our vision is to work with TiVo so that their subscribers can access movies not only through our On Demand service but also from our stores and through our by-mail service as well.”</p>
<p>For Blockbuster (BBI), the deal is a means of capitalizing on the rising popularity of on-demand video. But to really do that effectively, the company<a href="http://www.businessinsider.com/blockbuster-tivo-deal-insignificant-2009-3"> needs alliances with more electronics manufacturers than just TiVo (TIVO)</a>. After all, the DVR pioneer <a href="http://www.bloomberg.com/apps/news?pid=20601103&#038;sid=a6Aqoh3LXoPk&#038;refer=us">isn&#8217;t in the greatest of health</a> these days. And Netflix (NLFX) <em>already</em> delivers online video to TiVo and PCs, Macs, Xbox 360s, and selected LG and Samsung Blu-ray players as well. Clearly, Blockbuster is as late to on-demand as it was to DVD-by-mail. </p>
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		<title>Good Luck, Carol. You'll Need It</title>
		<link>http://digitaldaily.allthingsd.com/20090113/good-luck-carol-youll-need-it/</link>
		<comments>http://digitaldaily.allthingsd.com/20090113/good-luck-carol-youll-need-it/#comments</comments>
		<pubDate>Tue, 13 Jan 2009 23:22:48 +0000</pubDate>
		<dc:creator>John Paczkowski</dc:creator>
				<category><![CDATA[Digital Daily Live]]></category>
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		<category><![CDATA[Carol Bartz]]></category>
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		<category><![CDATA[consumer electronics]]></category>
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		<guid isPermaLink="false">http://digitaldaily.allthingsd.com/?p=11256</guid>
		<description><![CDATA[[ See post to watch video ]]]></description>
			<content:encoded><![CDATA[<div class="video-wsj"><embed src="http://s.wsj.net/media/swf/microPlayer.swf" bgcolor="#FFFFFF" flashVars="videoGUID={7057627001}&playerid=4001&plyMediaEnabled=1&configURL=http://wsj.vo.llnwd.net/o28/players/&autoStart=false" base="http://s.wsj.net/media/swf/" name="microflashPlayer" width="320" height="240" seamlesstabbing="false" type="application/x-shockwave-flash" swLiveConnect="true" pluginspage="http://www.macromedia.com/shockwave/download/index.cgi?P1_Prod_Version=ShockwaveFlash"></embed><br />[ See post to watch video ]</div>
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		<title>Consumer Technology Holiday Sales Predictably Lousy</title>
		<link>http://digitaldaily.allthingsd.com/20090113/consumer-technology-holiday-sales-predictably-lousy/</link>
		<comments>http://digitaldaily.allthingsd.com/20090113/consumer-technology-holiday-sales-predictably-lousy/#comments</comments>
		<pubDate>Tue, 13 Jan 2009 19:25:49 +0000</pubDate>
		<dc:creator>John Paczkowski</dc:creator>
				<category><![CDATA[Digital Daily]]></category>
		<category><![CDATA[John Paczkowski]]></category>
		<category><![CDATA[econalypse]]></category>
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		<category><![CDATA[Stephen Baker]]></category>

		<guid isPermaLink="false">http://digitaldaily.allthingsd.com/?p=11228</guid>
		<description><![CDATA[Though there was no reason to expect otherwise, sales of consumer electronics in the states fell dramatically during the holiday season. While online sales rose 7.1 percent to $1.7 billion for the five weeks that ended Dec. 27, sales at brick-and-mortar stores fell 8.1 percent to $7.5 billion, according to research firm NPD Group. End result: an overall decline of 5.7 percent for what NPD analyst Stephen Baker says was “by far” the worst holiday season the firm has seen.]]></description>
			<content:encoded><![CDATA[<p><img src="http://digitaldaily.allthingsd.com/files/2009/01/charliebrowntree.jpg" alt="" title="charliebrowntree" width="200" height="190" class="alignright size-full wp-image-11229" />Though there was no reason to expect otherwise, sales of consumer electronics in the states fell dramatically during the holiday season. While online sales rose 7.1 percent to $1.7 billion for the five weeks that ended Dec. 27, sales at brick-and-mortar stores fell 8.1 percent to $7.5 billion, according to research firm NPD Group. End result: <a href="http://www.npd.com/press/releases/press_090113.html">an overall decline of 5.7 percent</a> for what NPD analyst Stephen Baker says was <a href="http://www.reuters.com/article/technologyNews/idUSTRE50C5BV20090113">&#8220;by far&#8221; the worst holiday season</a> the firm has seen. </p>
<p>Seems the econalypse and the absence of a &#8220;must-have product&#8221; really played havoc with spending during our annual consumer binge. Said Baker, &#8220;Not only was there not a really hot product, not only did the economy tell people that they shouldn&#8217;t buy stuff, but the stuff I have [is] more than good enough in most cases.&#8221;</p>
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