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Tuesday, August 19, 2008

Apple Tops Customer Satisfaction Survey For Time Being

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Well, This Is Pretty Funny …

My God, the irony– it BURNS. The American Customer Satisfaction Index (ACSI) on Tuesday gave Apple its highest-ever score, awarding the company a record 85 points in its 2008 survey of consumer sentiment. This, as customer satisfaction with Apple’s iPhone 3G and MobileMe service presumably plummets thanks to some much-publicized outages and failures.

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About John

John Paczkowski has been poking fun at the tech industry and the personalities that drive it since 1997. From 1999 to 2007, he wrote the award-winning tech news Web log Good Morning Silicon Valley for the San Jose Mercury News, Silicon Valley's daily newspaper. Read more »

Ethics Statement

Here is a statement of my ethics and coverage policies. It is more than most of you want to know, but, in the age of suspicion of the media, I am laying it all out.

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