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Monday, May 18, 2009

Two Years and 30,000 Complaints Later, FTC Finally Busts Car Warranty Robocallers [UPDATED]

telemarketers_666After more than one billion unsolicited calls and some 30,000 complaints–one from Senator Charles E. Schumer–the Federal Trade Commission is finally going after companies responsible for those supremely annoying car warranty robocalls.

You know the ones I’m talking about, I’m sure. They’ve been occurring since 2007 and go something like this: “This is the second notice that the factory warranty on your vehicle is about to expire.” Hang up and the machine calls you again later. Transfer to a “warranty specialist” and ask to be taken off the call list and you’re either hung up on or, in my case, given an 800 number to call that turns out to be a phone sex line.

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About John

John Paczkowski has been poking fun at the tech industry and the personalities that drive it since 1997. From 1999 to 2007, he wrote the award-winning tech news Web log Good Morning Silicon Valley for the San Jose Mercury News, Silicon Valley's daily newspaper. Read more »

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Here is a statement of my ethics and coverage policies. It is more than most of you want to know, but, in the age of suspicion of the media, I am laying it all out.

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