Wednesday, May 14, 2008
Boardroom Blitz?

XP will hit an end-of-life. We have announced one. If customer feedback varies, we can always wake up smarter, but right now we have a plan for end-of-life for new XP shipments.”
Well if this doesn’t count as the sort of feedback that would cause Microsoft (MSFT) CEO Steve Ballmer to wake up smarter, I’m not sure what does. Heeding the cries of their Vista-averse customers, Hewlett-Packard (HPQ), Lenovo (0992.HK) and Dell (DELL) are now offering customers who purchase machines running the Business and Ultimate flavors of Microsoft’s new state-of-the-art OS the chance to replace it with Windows XP Professional. And they’re doing it in a way that will keep Windows XP around well beyond the June 10 deadline Microsoft has set as the end of its retail sales.
How? Well, remember that “downgrade” to XP option Microsoft quietly offered PC makers last summer? The one that Mike Nash, corporate vice president of Windows Product Management, said was designed for “customers who need a little more time to make the switch to Windows Vista”? Well, HP, Lenovo and Dell are exploiting it to their full advantage. HP and Lenovo are shipping XP Pro recovery disks with qualifying Vista machines. Dell has gone one step further and volunteered to exercise those downgrade-to-XP rights on their customers’ behalf, installing Vista on their new machines and then purging it and replacing it with XP.
All of which, seems a bit ludicrous, really. Why bother with such a charade? Perhaps because every downgrade to XP counts as another copy of Vista sold.
“Windows is too monolithic.” So says Gartner (IT) analyst Michael Silver who, with colleague Neil MacDonald, told attendees of a Gartner-sponsored conference in Las Vegas that Microsoft’s (MSFT) ubiquitous operating system is “collapsing” under the weight of 20 years of legacy code.
Silver and MacDonald argued that the operating system’s evolution is hamstrung by a vast and unwieldy code base that hampers meaningful change. “This is a large part of the reason Windows Vista delivered primarily incremental improvements,” they said. “Most users do not understand the benefits of Windows Vista or do not see Vista as being better enough than Windows XP to make incurring the cost and pain of migration worthwhile.”
“Windows as we know it must be replaced,” said the two.
OK. But replaced with what?
It should be replaced with a smaller OS, the two analysts said. A thinner, more robust, more modular OS. One that makes application development, support and, above all, the user experience easier, more pleasant. An elegant OS that encourages users to upgrade, rather than desperately cling to older versions.
You mean an OS like … like Mac OS X (AAPL)? Isn’t Microsoft already working on something like that?

I am not sure how the company lost sight of what matters to our customers (both business and home) the most, but in my view we lost our way. I think our teams lost sight of what bug-free means, what resilience means, what full scenarios mean, what security means, what performance means, how important current applications are, and really understanding what the most important problems [our] customers face are. I see lots of random features and some great vision, but that doesn’t translate into great products.
“I would buy a Mac today if I was not working at Microsoft.”
–Longtime Windows development chief Jim Allchin, Jan. 7, 2004
Allchin wrote that message four years ago, and when it was made public as part of one of Microsoft’s (MSFT) ongoing lawsuits, he claimed he’d written it to be purposefully dramatic. And perhaps that was the case.
Still, it’s hard not to look at the middling, unenthusiastic reviews given the company’s long-delayed Windows Vista OS and think that maybe he was just being honest. Hard, too, not to look at the company’s unexpected (some feel unprecedented) decision to slash the retail price of Vista to spur sales–and conclude that maybe a lot of consumers feel the same way.
Yesterday, Microsoft announced plans to lower OS’s retail price in advance of if its first major update, Service Pack 1 (SP1). The price cuts vary by market, but in general will range from 20% to 40%. In the states, for example, the price of Vista Ultimate will drop to $219 from $299, Vista Home Premium to $129, from $159–substantial cuts, and ones Microsoft hopes will broaden Vista’s appeal.
“Windows Vista has been on the market for more than a year now, with more than 100 million licenses sold in its first year,” Windows consumer marketing Vice President Brad Brooks explained. “While this is great progress … we’ve observed market behavior that suggests an opportunity to expand Windows stand-alone sales to other segments of the consumer market. Over the past year, we conducted promotions in several different markets combining various marketing tactics with lower price points on different stand-alone versions of Windows Vista. While the promotions varied region to region, one constant emerged–an increase in demand among consumers that went beyond tech enthusiasts and build-it-yourself types.”
Analysts, while taken aback by the price cut, seemed to think it a savvy one. “I think this is a smart strategic move,” said NPD Group Inc.’s Chris Swenson. “Vista hasn’t hit their initial expectations.” That said, Swenson doubts the price cut will have Vista flying off the shelves. Microsoft “really wants to help spark Vista sales, though I don’t see it taking off like a rocket like the way Office did after its price was cut.”

We have to find a way to make the aspects of capitalism that serve wealthier people serve poorer people as well. I like to call this idea creative capitalism.”
–Microsoft Chairman Bill Gates, Jan. 24 2008
Just a few hours after Microsoft Chairman Bill Gates called for a “creative capitalism,” the company he founded proved that old-school capitalism is alive and well.
Microsoft reported an impressive second quarter, blowing the doors off Wall Street expectations and offering some optimistic guidance for 2008. Net income rose 79% from a year ago, and
quarterly revenue jumped 30% amid a surge in sales of the Windows OS and the Xbox 360. A strong showing made stronger still by third quarter and full-year forecasts that exceed even the most optimistic projections.
According to last year’s safely-looking-ahead-to-the-year-to-come lists, 2007 was to be “a year of hyperdisruption for the technology industry”; it was to be “a year of significant developments” and “a year of evolution”; it was to be “a year of invention and innovation,” “a year of experimentation” and “a year of slow, but significant, change”; it was to be “a year of carnage,” but it was also to be “a year of great happiness and multiple blessings.” Above all, 2007 was to be “a busy year for technology.”
Which, as you’ll see below (and in our companion video), is pretty much how it turned out. What follows is Digital Daily’s abridged guide to the year in tech news–a fond reminiscence of what was, and our First Annual Year-End List For Year-End List Haters.
Microsoft’s gone and killed Vista’s infamous “Kill Switch,” a service that hamstrings unlicensed versions of the operating system.
Responding to complaints, the company said today that the upcoming Service Pack 1 update for Windows Vista will remove “Reduced Functionality Mode” from the OS’s copy-protection scheme.
That’s great news for innocent Vista users who’ve had their systems “reduced” for no good reason, although to be frank some users may find the nagware service with which it’s being replaced equally annoying. “Although our overall strategy remains the same, with SP1 we’re adjusting the customer experience that differentiates genuine from nongenuine systems in Windows Vista and later in Windows Server,” Windows product marketing Mike Sievert explained. “Users whose systems are identified as counterfeit will be presented with clear and recurring notices about the status of their system and how to get genuine. They won’t lose access to functionality or features, but it will be very clear to them that their copy of Windows Vista is not genuine and they need to take action.”
Recurring notices, huh? My God … they’ve finally found a new use for Clippy, haven’t they?
In August 2005 Google acquired a two-year-old start-up called Android. Founded by Andy Rubin, the guy behind mobile-device maker Danger, Android was rumored to have been developing a mobile-phone operating system.
Google never said much about the acquisition or its plans for Rubin, but he’s been on the company’s payroll ever since, presumably holed up somewhere on its campus in Mountain View, Calif., working on something–perhaps with the “graphics-software fanatics” from Skia, another mysterious mobile start-up Google acquired in 2005. Together they’d make quite a team–Rubin with his passion for location-aware mobile devices and Skia’s engineers with theirs for the robust, but portable, graphics engines that could be used in them. Theoretically, of course.
Why the history lesson? Well, industry sources tell The Wall Street Journal that Google might publicly detail its long-rumored mobile-phone project as early as Monday. “U.S. carriers likely to be part of the announcement are T-Mobile and Sprint, according to our sources, but there could be others by the time Google says its piece,” the Journal reports. “While Sprint appears to be agreeing to work with Google to put the Web giant’s new Linux-based open operating system into phones, T-Mobile will probably go even further: the company has worked with Google for months on plans to build Google-powered phones with a variety of Google software and applications. As far as handset partners for Google, Taiwan’s HTC is a likely bet, our sources say. Samsung, LG and Sony Ericsson are also possible, but we’ll wait and see the full roster. Equally interesting will be who isn’t on the list.”
Indeed. Because whoever’s not on that list could be losing out on a chance to become a true player in the mobile-search advertising business, which research outfit the Kelsey Group recently claimed will grow to $1.4 billion in 2012 from $33.2 million this year–in the United States alone.
September is shaping up to be a lousy month for Microsoft. With the European Union scheduled to issue a crucial judgment in its antitrust case on Monday, a group of six states and the District of Columbia have asked that the terms of Microsoft’s antitrust consent decree be extended through 2012.
The decree was scheduled to expire in November, but the states argue that court oversight of the software giant should continue in light of its continued dominance in the OS and Web-browser markets. “They still have the ability to undercut the market,” Stephen Houck, the attorney representing the group, said during an antitrust compliance hearing in federal district court in the District of Columbia. “There hasn’t been enough time to fulfill the remedy [of the consent decree]. We need a continuation of remedial structures. If Microsoft practices what it preaches–and we hope it will–it will have a minimum impact on Microsoft. Microsoft’s market power remains undiminished.”
Microsoft met the states’ demand with barely restrained incredulity, surprised that the same states that complained last month that the decree was ineffective were now asking for its extension. “These are the same plaintiffs who in August issued a filing saying they didn’t like the decree,” said Rick Rule, an attorney for Microsoft. “Now they’re asking for it to be extended.”
Microsoft confirmed yesterday what anyone with a Web browser and a BitTorrent client has long presumed: Windows Vista Service Pack 1 (SP1) really does exist, as does a schedule for testing and availability. After dancing around the subject for months, Microsoft finally came clean yesterday and said it will release Windows Vista SP1 in the first quarter of 2008. But don’t expect any grand changes to the operating system when it does. SP1 won’t deliver any major new features, just improvements to reliability, security and performance.
“SP1 will contain changes focused on addressing specific reliability and performance issues we’ve identified via customer feedback, supporting new types of hardware, and adding support for several emerging standards,” said Microsoft product manager Nick White. “SP1 also makes additional improvements to the IT administration experience. We didn’t design SP1 as a vehicle for releasing new features.”
Of course not. How could you reasonably devote resources to new feature development when, as David Zipkin, senior product manager in Microsoft’s Windows Client group, eupehmistically explained: “People are having some variety in their experiences with Windows Vista.”
Yeah, the sort of “variety” that inspires some Microsoft Gold partners to rip it off the systems they’ve installed it on 99% of the time …
Anyway, the release of SP1 will likely inspire the corporate customers who’ve put off upgrading to Vista until Microsoft works out its kinks to finally invest in the OS. As IDC analyst Al Gillen told the Seattle Post Intelligencer: “It’s a watershed event for a lot of customers. … Mentally, it’s still an important milestone, I believe. For a lot of customers, they still wait to see a service pack because they feel that is the point in time where a Microsoft product has gotten to a level of testing or reliability where they have the confidence that the product is going to be stable enough for them to use.”
John Paczkowski has been poking fun at the tech industry and the personalities that drive it since 1997. From 1999 to 2007, he wrote the award-winning tech news Web log Good Morning Silicon Valley for the San Jose Mercury News, Silicon Valley's daily newspaper.
Here is a statement of my ethics and coverage policies. It is more than most of you want to know, but, in the age of suspicion of the media, I am laying it all out.
Fill the fun bar all the way to the top and keep it there for a few seconds to have a successful date.
… in 2 Minutes
3. Among those earning 10-figure incomes, Mr. Soros’s total annual compensation is greater than Mr. Falcone’s. Mr. Falcone’s is greater than Mr. Griffin’s. Mr. Griffin’s is smaller than Mr. Soros’s, and Mr. Paulson’s is greater than Mr. Soros’s. In descending order, list the men by the respective hotness of their trophy wives.
Dear Mr. Prince: It’s been three days since you delivered your keynote address, “When Doves Cry,” to our organization, the American Ornithological Society.
I’ll have the “J&J fresh intestine pot,” a side of “cowboy leg” and the “carbon burns black bowel” to go, please.
Starring Stephen Colbert and Steve Carell
… in CSS
Lenovo has its way with Apple’s MacBook Air ads
If you really want to hear about it, the first thing you’ll probably want to know is where my cemetery plot is, and what my lousy adulthood was like …
googletimewarner.com? googlepoo.com?