John Paczkowski

Recent Posts by John Paczkowski

Apple Ends iPhone 4 Case Program, Says Attenuation Issue Is “Even Smaller Than We Originally Thought”

When Apple first announced its iPhone 4 case program, the company said it would be re-evaluating at the end of September. Well, it’s evidently done early and chosen not to extend the offer. Come Sept. 30, iPhone 4 owners suffering signal attenuation problems will no longer be eligible for a free case through Apple’s iPhone 4 Case Program, though they will be able to request a free bumper through AppleCare. The company has also decided to end the 30-day, no-restocking-fee return offer on the device as well.

“We now know that the iPhone 4 antenna attenuation issue is even smaller than we originally thought,” Apple (AAPL) said in an update to its iPhone 4 Case Program site. “A small percentage of iPhone 4 users need a case, and we want to continue providing them a Bumper case for free. For everyone else, we are discontinuing the free case program on all iPhone 4s sold after September 30, 2010. We are also returning to our normal returns policy for all iPhone 4s sold after September 30. Users experiencing antenna issues should call AppleCare to request a free Bumper case.”