John Paczkowski

Recent Posts by John Paczkowski

Oh, Snow Leopard Frees Up Disk Space All Right

snowleopardfreeApple has finally acknowledged that a bug in its new Snow Leopard operating system can, on rare occasions, result in a catastrophic loss of data. The glitch, which first surfaced in support forums in early September, is triggered by logging in and out of a guest account and wipes the main user account of all data.

“When I logged into my MacBook Pro this morning, it was as if I had logged into my Guest Account and not my standard user profile,” one Snow Leopard user explained in Apple’s Support Discussions. “No icons on the desktop, the desktop wallpaper was the default ‘space’ photo and not the one I had assigned, no documents in the docs folder, apps behaved as if I’d never opened them before.”

Clearly, this is not what Apple (AAPL) meant when it claimed the OS would free up as much as seven gigs of space upon installation.

Obviously, this is a nasty flaw, and it’s a pity it has taken Apple this long to cop to it. But it has and, as the company told yesterday, a remedy should be forthcoming. Said an Apple rep: “We are aware of the issue, which occurs only in extremely rare cases, and we are working on a fix.”