> the impending army of Androids
> that are slated to be
> introduced from Samsung,
> HTC etc

The future doesn’t count when you’re measuring user satisfaction. You can’t measure the user satisfaction of devices with zero (0) users, which is all future devices.

> These phones have better
> hardware:

Better hardware doesn’t count. The whole device counts. This is user satisfaction that is being measured. The tap-to-focus feature of the iPhone 3GS camera THRILLS USERS and leads to better photographs than a 5 megapixel that doesn’t have that feature.

> AM-OLED screens

OLED is a new and unproven technology, it is not inherently better than the screens that have proven themselves for almost 3 years on iPhone/iPod. OLED has many, many drawbacks.

> camcorders

iPhone already has this.

> better batteries

A better battery is not enough. You need software that can manage the battery life. The Palm Pre has the same size battery as iPhone 3GS but the iPhone gets double the battery life because OS X is optimized for 10 years now to run on batteries.

> faster processors (800Mhz)

Future devices always feature faster processors. So will the 2010 iPhone that is due in 8 or 9 months.

> expandable memory (32G),

I’ve had 32GB in my iPhone for almost 6 months.

> Remember the iPhone has been
> around for three years while
> the competition has just begun

No no no no no no no no no.

- Blackberry: over 10 years old.

- Palm: over 10 years old.

- Windows Mobile: over 10 years old.

- Android: Google bought them in 2005, so even just as a Google subsidiary, they are 4 years old

- iPhone: 2.5 years old.

It’s the iPhone that is just getting started. Apple is the new kid on the block. Palm mocked Apple publicly in 2006 saying “PC guys aren’t just going to walk in and make a great mobile device.”

The fact that iPhone makes the other platforms look like they’re just getting started is a problem for everyone but Apple. It’s a big part of why this survey found people like their iPhones better.

So you are just excusifying for everyone but Apple. Not sure why you are doing that, but you’re clearly doing it.

> They have answered the iPhone
> in every aspect.

Another “here come the iPhone killers” rant that has absolutely nothing behind it but wind.

In all fairness this should have been the CAVEAT at the beginning of your blog.

IMHO this survey compares an entrenched device that was introduced close to three years ago against a competition that had not matured. From what I have seen in the latter month Apple will have its hands full competing against the impending army of Androids that are slated to be introduced from Samsung, HTC etc. These phones have better hardware: AM-OLED screens, better cameras with Flash (5Mp), camcorders, better batteries, faster processors (800Mhz), expandable memory (32G), removable batteries, and plenty more. Yes, they also have thousands of applications which will soon exceed the iPhone’s App. Store. Remember the iPhone has been around for three years while the competition has just begun. I have to admit this time the competion has crossed their Ts and dotted their i’s. They have answered the iPhone in every aspect.

One has to wonder about Win Mobile numbers, because another survey showed that a large number of users of those phones are not even aware of the OS they’re using.

The iPhone now has 23 percent of the market for smart phones, which is more than 22 percent higher than Ballmer claimed it would reach. And people continue to listen to him. Why?