Comments on: Sirius Subscriber Losses Getting Serious http://digitaldaily.allthingsd.com/20090507/sirius-subscriber-losses-getting-serious/ by John Paczkowski Mon, 23 Nov 2009 02:08:54 +0000 http://wordpress.org/?v=2.8.4 hourly 1 By: Sirius XM Radio Sheds Subscribers John Paczkowski Digital | Shed Kits http://digitaldaily.allthingsd.com/20090507/sirius-subscriber-losses-getting-serious/comment-page-1/#comment-7762 Sirius XM Radio Sheds Subscribers John Paczkowski Digital | Shed Kits Wed, 27 May 2009 05:35:26 +0000 http://digitaldaily.allthingsd.com/?p=17124#comment-7762 [...] Sirius XM Radio Sheds Subscribers John Paczkowski Digital Posted by root 21 hours ago (http://digitaldaily.allthingsd.com) Add a comment you must be logged in to post a comment sign up here or log in below all rights reserved powered by wordpress Discuss  |  Bury |  News | sirius xm radio sheds subscribers john paczkowski digital [...] [...] Sirius XM Radio Sheds Subscribers John Paczkowski Digital Posted by root 21 hours ago (http://digitaldaily.allthingsd.com) Add a comment you must be logged in to post a comment sign up here or log in below all rights reserved powered by wordpress Discuss  |  Bury |  News | sirius xm radio sheds subscribers john paczkowski digital [...]

]]> By: » Sirius Subscribership Injured in Chrysler, GM Bankruptcy Pile-Up [Digital Daily] True HelloWorld Story http://digitaldaily.allthingsd.com/20090507/sirius-subscriber-losses-getting-serious/comment-page-1/#comment-7088 » Sirius Subscribership Injured in Chrysler, GM Bankruptcy Pile-Up [Digital Daily] True HelloWorld Story Mon, 11 May 2009 20:34:24 +0000 http://digitaldaily.allthingsd.com/?p=17124#comment-7088 [...] If you thought the decline in subscribers Sirius XM Radio posted in its first quarter was ugly, you ain’t seen nothing yet. With the souring economy weighing heavily on the auto industry–a mainstay of Sirius’s business–and partner Chrysler navigating bankruptcy, the struggling company is bracing itself for continued subscriber losses in its second quarter. [...] [...] If you thought the decline in subscribers Sirius XM Radio posted in its first quarter was ugly, you ain’t seen nothing yet. With the souring economy weighing heavily on the auto industry–a mainstay of Sirius’s business–and partner Chrysler navigating bankruptcy, the struggling company is bracing itself for continued subscriber losses in its second quarter. [...]

]]> By: Tech Whiz Underground » Sirius Subscribership Injured in Chrysler, GM Bankruptcy Pile-Up http://digitaldaily.allthingsd.com/20090507/sirius-subscriber-losses-getting-serious/comment-page-1/#comment-7068 Tech Whiz Underground » Sirius Subscribership Injured in Chrysler, GM Bankruptcy Pile-Up Mon, 11 May 2009 17:09:20 +0000 http://digitaldaily.allthingsd.com/?p=17124#comment-7068 [...] Sirius Subscribership Injured in Chrysler, GM Bankruptcy Pile-Up If you thought the decline in subscribership Sirius XM Radio (SIRI) posted in its first quarter was ugly, you ain’t seen nothing yet. With the souring economy weighing heavy on the auto industry — a mainstay of its business — and partner Chrysler navigating bankruptcy, the struggling satellite is bracing itself for continued subscriber losses in its second quarter. [...] [...] Sirius Subscribership Injured in Chrysler, GM Bankruptcy Pile-Up If you thought the decline in subscribership Sirius XM Radio (SIRI) posted in its first quarter was ugly, you ain’t seen nothing yet. With the souring economy weighing heavy on the auto industry — a mainstay of its business — and partner Chrysler navigating bankruptcy, the struggling satellite is bracing itself for continued subscriber losses in its second quarter. [...]

]]> By: Sirius Subscribership Injured in Chrysler, GM Bankruptcy Pile-Up | John Paczkowski | Digital Daily | AllThingsD http://digitaldaily.allthingsd.com/20090507/sirius-subscriber-losses-getting-serious/comment-page-1/#comment-7064 Sirius Subscribership Injured in Chrysler, GM Bankruptcy Pile-Up | John Paczkowski | Digital Daily | AllThingsD Mon, 11 May 2009 16:13:17 +0000 http://digitaldaily.allthingsd.com/?p=17124#comment-7064 [...] If you thought the decline in subscribership Sirius XM Radio (SIRI) posted in its first quarter was ugly, you ain’t seen nothing yet. With the souring economy weighing heavy on the auto industry — a mainstay of its business — and partner Chrysler navigating bankruptcy, the struggling satellite is bracing itself for continued subscriber losses in its second quarter. [...] [...] If you thought the decline in subscribership Sirius XM Radio (SIRI) posted in its first quarter was ugly, you ain’t seen nothing yet. With the souring economy weighing heavy on the auto industry — a mainstay of its business — and partner Chrysler navigating bankruptcy, the struggling satellite is bracing itself for continued subscriber losses in its second quarter. [...]

]]> By: Sirius Subscriber Losses Getting Serious [Digital Daily] | heave-ho.org http://digitaldaily.allthingsd.com/20090507/sirius-subscriber-losses-getting-serious/comment-page-1/#comment-7056 Sirius Subscriber Losses Getting Serious [Digital Daily] | heave-ho.org Mon, 11 May 2009 07:03:06 +0000 http://digitaldaily.allthingsd.com/?p=17124#comment-7056 [...] Original post:  Sirius Subscriber Losses Getting Serious [Digital Daily] [...] [...] Original post:  Sirius Subscriber Losses Getting Serious [Digital Daily] [...]

]]> By: Bill Adams http://digitaldaily.allthingsd.com/20090507/sirius-subscriber-losses-getting-serious/comment-page-1/#comment-6941 Bill Adams Thu, 07 May 2009 19:02:49 +0000 http://digitaldaily.allthingsd.com/?p=17124#comment-6941 as a longtime subscriber, allow me to explain some reasons why they are losing numbers: 1. Mel promised Congress lower prices, but prices have gone up. Threating emails came out about 6 months ago to re-up or face higher prices. 2. Sirius took away the free internet-based account that used to come with a subscription to many listeners, now making it an additional $2.99 monthly fee. Fail. 3. a-la carte pricing is only for the worst content. Try to get Howard Stern or sports subscriptions a-la carte? No dice. 4. where is the iphone player app? 5. Sirius screws their fans in the web-development community. The online community developed better internet players (starplayr) that kept many features of the radio hardware, ENHANCING SIRIUS'S VALUE. Much better, less buggy than Sirius's own player. Sirius gave them a cease-and-desist, so I'm stuck with a buggy program that times out on me all the time. 6. Since the merger, Sirius adopted XM's strategy of more DJ banter on the music stations. This devalues the music channels - most of us got Sirius to get AWAY FROM commercials and DJ prattle. Shut them up and get back to playing good music. 7. Sirius acts like the phone companies - I had 3 accounts, told them I was going to cancel one of them due to the price increases. Rep says "sorry to hear that", offers me a "free" low(est) end player for me to keep the account (I already have a player since obviously I already had the account, so what is a cheap 4th player going to do when I'm trying to cancel my 3rd account?). 3rd account canceled. Within 3 weeks I'm getting the Sirius "we want you back" emails with freebies. Now that I've had weeks to live without it, guess what? No thanks. Classic sales/marketing 101 blunders - no attempt at customer retention, reps don't have (or don't use) tools for turning around a sale, and their resign requests have absolutely no message or attempt to understand why I canceled in the first place. Add all that up and you have a company hemorrhaging money and losing subscribers, but doing nothing to help the situation. Howard might be gone in about 18 months, they had better figure something out soon. as a longtime subscriber, allow me to explain some reasons why they are losing numbers:

1. Mel promised Congress lower prices, but prices have gone up. Threating emails came out about 6 months ago to re-up or face higher prices.

2. Sirius took away the free internet-based account that used to come with a subscription to many listeners, now making it an additional $2.99 monthly fee. Fail.

3. a-la carte pricing is only for the worst content. Try to get Howard Stern or sports subscriptions a-la carte? No dice.

4. where is the iphone player app?

5. Sirius screws their fans in the web-development community. The online community developed better internet players (starplayr) that kept many features of the radio hardware, ENHANCING SIRIUS’S VALUE. Much better, less buggy than Sirius’s own player. Sirius gave them a cease-and-desist, so I’m stuck with a buggy program that times out on me all the time.

6. Since the merger, Sirius adopted XM’s strategy of more DJ banter on the music stations. This devalues the music channels – most of us got Sirius to get AWAY FROM commercials and DJ prattle. Shut them up and get back to playing good music.

7. Sirius acts like the phone companies – I had 3 accounts, told them I was going to cancel one of them due to the price increases. Rep says “sorry to hear that”, offers me a “free” low(est) end player for me to keep the account (I already have a player since obviously I already had the account, so what is a cheap 4th player going to do when I’m trying to cancel my 3rd account?). 3rd account canceled. Within 3 weeks I’m getting the Sirius “we want you back” emails with freebies. Now that I’ve had weeks to live without it, guess what? No thanks. Classic sales/marketing 101 blunders – no attempt at customer retention, reps don’t have (or don’t use) tools for turning around a sale, and their resign requests have absolutely no message or attempt to understand why I canceled in the first place.

Add all that up and you have a company hemorrhaging money and losing subscribers, but doing nothing to help the situation. Howard might be gone in about 18 months, they had better figure something out soon.

]]> By: Kevin Grubb coming out of the closet Odd Day « Deanaustinisgay’s Blog http://digitaldaily.allthingsd.com/20090507/sirius-subscriber-losses-getting-serious/comment-page-1/#comment-6938 Kevin Grubb coming out of the closet Odd Day « Deanaustinisgay’s Blog Thu, 07 May 2009 17:57:39 +0000 http://digitaldaily.allthingsd.com/?p=17124#comment-6938 [...] Wendy’s/Arby’s Reports Loss Wall Street Journal - ‎42 minutes ago‎ By TESS STYNES and PAUL ZIOBRO Wendy’s/Arby’s Group Inc. reported a first-quarter loss after incurring costs tied to their merger, while a slight increase in Wendy’s sales were offset by a decline at Arby’s. Charges keep Wendy’s/Arby’s in the red MarketWatch Wendy’s/Arby’s narrows 1Q loss Bizjournals.com Reuters - The Associated Press - QSR Web all 106 news articles » WEN – PINK:THEG All Things D Blogs [...] [...] Wendy’s/Arby’s Reports Loss Wall Street Journal – ‎42 minutes ago‎ By TESS STYNES and PAUL ZIOBRO Wendy’s/Arby’s Group Inc. reported a first-quarter loss after incurring costs tied to their merger, while a slight increase in Wendy’s sales were offset by a decline at Arby’s. Charges keep Wendy’s/Arby’s in the red MarketWatch Wendy’s/Arby’s narrows 1Q loss Bizjournals.com Reuters – The Associated Press – QSR Web all 106 news articles » WEN – PINK:THEG All Things D Blogs [...]

]]> By: Odd Day at KFC with Oprah « Deanaustinisgay’s Blog http://digitaldaily.allthingsd.com/20090507/sirius-subscriber-losses-getting-serious/comment-page-1/#comment-6937 Odd Day at KFC with Oprah « Deanaustinisgay’s Blog Thu, 07 May 2009 17:54:36 +0000 http://digitaldaily.allthingsd.com/?p=17124#comment-6937 [...] Wendy’s/Arby’s Reports Loss Wall Street Journal - ‎42 minutes ago‎ By TESS STYNES and PAUL ZIOBRO Wendy’s/Arby’s Group Inc. reported a first-quarter loss after incurring costs tied to their merger, while a slight increase in Wendy’s sales were offset by a decline at Arby’s. Charges keep Wendy’s/Arby’s in the red MarketWatch Wendy’s/Arby’s narrows 1Q loss Bizjournals.com Reuters - The Associated Press - QSR Web all 106 news articles » WEN – PINK:THEG All Things D Blogs [...] [...] Wendy’s/Arby’s Reports Loss Wall Street Journal – ‎42 minutes ago‎ By TESS STYNES and PAUL ZIOBRO Wendy’s/Arby’s Group Inc. reported a first-quarter loss after incurring costs tied to their merger, while a slight increase in Wendy’s sales were offset by a decline at Arby’s. Charges keep Wendy’s/Arby’s in the red MarketWatch Wendy’s/Arby’s narrows 1Q loss Bizjournals.com Reuters – The Associated Press – QSR Web all 106 news articles » WEN – PINK:THEG All Things D Blogs [...]

]]> By: manny ramirez and swine flu « Deanaustinisgay’s Blog http://digitaldaily.allthingsd.com/20090507/sirius-subscriber-losses-getting-serious/comment-page-1/#comment-6936 manny ramirez and swine flu « Deanaustinisgay’s Blog Thu, 07 May 2009 17:40:49 +0000 http://digitaldaily.allthingsd.com/?p=17124#comment-6936 [...] Wendy’s/Arby’s Reports Loss Wall Street Journal - ‎42 minutes ago‎ By TESS STYNES and PAUL ZIOBRO Wendy’s/Arby’s Group Inc. reported a first-quarter loss after incurring costs tied to their merger, while a slight increase in Wendy’s sales were offset by a decline at Arby’s. Charges keep Wendy’s/Arby’s in the red MarketWatch Wendy’s/Arby’s narrows 1Q loss Bizjournals.com Reuters - The Associated Press - QSR Web all 106 news articles » WEN – PINK:THEG All Things D Blogs [...] [...] Wendy’s/Arby’s Reports Loss Wall Street Journal – ‎42 minutes ago‎ By TESS STYNES and PAUL ZIOBRO Wendy’s/Arby’s Group Inc. reported a first-quarter loss after incurring costs tied to their merger, while a slight increase in Wendy’s sales were offset by a decline at Arby’s. Charges keep Wendy’s/Arby’s in the red MarketWatch Wendy’s/Arby’s narrows 1Q loss Bizjournals.com Reuters – The Associated Press – QSR Web all 106 news articles » WEN – PINK:THEG All Things D Blogs [...]

]]> By: swine flu info « Deanaustinisgay’s Blog http://digitaldaily.allthingsd.com/20090507/sirius-subscriber-losses-getting-serious/comment-page-1/#comment-6933 swine flu info « Deanaustinisgay’s Blog Thu, 07 May 2009 16:06:22 +0000 http://digitaldaily.allthingsd.com/?p=17124#comment-6933 [...] Wendy’s/Arby’s Reports Loss Wall Street Journal - ‎42 minutes ago‎ By TESS STYNES and PAUL ZIOBRO Wendy’s/Arby’s Group Inc. reported a first-quarter loss after incurring costs tied to their merger, while a slight increase in Wendy’s sales were offset by a decline at Arby’s. Charges keep Wendy’s/Arby’s in the red MarketWatch Wendy’s/Arby’s narrows 1Q loss Bizjournals.com Reuters - The Associated Press - QSR Web all 106 news articles » WEN – PINK:THEG All Things D Blogs [...] [...] Wendy’s/Arby’s Reports Loss Wall Street Journal – ‎42 minutes ago‎ By TESS STYNES and PAUL ZIOBRO Wendy’s/Arby’s Group Inc. reported a first-quarter loss after incurring costs tied to their merger, while a slight increase in Wendy’s sales were offset by a decline at Arby’s. Charges keep Wendy’s/Arby’s in the red MarketWatch Wendy’s/Arby’s narrows 1Q loss Bizjournals.com Reuters – The Associated Press – QSR Web all 106 news articles » WEN – PINK:THEG All Things D Blogs [...]

]]> By: Is he the anticrist that will bring the end of the world? « Deanaustinisgay’s Blog http://digitaldaily.allthingsd.com/20090507/sirius-subscriber-losses-getting-serious/comment-page-1/#comment-6932 Is he the anticrist that will bring the end of the world? « Deanaustinisgay’s Blog Thu, 07 May 2009 15:49:31 +0000 http://digitaldaily.allthingsd.com/?p=17124#comment-6932 [...] Wendy’s/Arby’s Reports Loss Wall Street Journal - ‎42 minutes ago‎ By TESS STYNES and PAUL ZIOBRO Wendy’s/Arby’s Group Inc. reported a first-quarter loss after incurring costs tied to their merger, while a slight increase in Wendy’s sales were offset by a decline at Arby’s. Charges keep Wendy’s/Arby’s in the red MarketWatch Wendy’s/Arby’s narrows 1Q loss Bizjournals.com Reuters - The Associated Press - QSR Web all 106 news articles » WEN – PINK:THEG All Things D Blogs [...] [...] Wendy’s/Arby’s Reports Loss Wall Street Journal – ‎42 minutes ago‎ By TESS STYNES and PAUL ZIOBRO Wendy’s/Arby’s Group Inc. reported a first-quarter loss after incurring costs tied to their merger, while a slight increase in Wendy’s sales were offset by a decline at Arby’s. Charges keep Wendy’s/Arby’s in the red MarketWatch Wendy’s/Arby’s narrows 1Q loss Bizjournals.com Reuters – The Associated Press – QSR Web all 106 news articles » WEN – PINK:THEG All Things D Blogs [...]

]]> By: McDonalds is bad for you « Deanaustinisgay’s Blog http://digitaldaily.allthingsd.com/20090507/sirius-subscriber-losses-getting-serious/comment-page-1/#comment-6931 McDonalds is bad for you « Deanaustinisgay’s Blog Thu, 07 May 2009 15:48:42 +0000 http://digitaldaily.allthingsd.com/?p=17124#comment-6931 [...] Wendy’s/Arby’s Reports Loss Wall Street Journal - ‎42 minutes ago‎ By TESS STYNES and PAUL ZIOBRO Wendy’s/Arby’s Group Inc. reported a first-quarter loss after incurring costs tied to their merger, while a slight increase in Wendy’s sales were offset by a decline at Arby’s. Charges keep Wendy’s/Arby’s in the red MarketWatch Wendy’s/Arby’s narrows 1Q loss Bizjournals.com Reuters - The Associated Press - QSR Web all 106 news articles » WEN – PINK:THEG All Things D Blogs [...] [...] Wendy’s/Arby’s Reports Loss Wall Street Journal – ‎42 minutes ago‎ By TESS STYNES and PAUL ZIOBRO Wendy’s/Arby’s Group Inc. reported a first-quarter loss after incurring costs tied to their merger, while a slight increase in Wendy’s sales were offset by a decline at Arby’s. Charges keep Wendy’s/Arby’s in the red MarketWatch Wendy’s/Arby’s narrows 1Q loss Bizjournals.com Reuters – The Associated Press – QSR Web all 106 news articles » WEN – PINK:THEG All Things D Blogs [...]

]]> By: Amazing news « Deanaustinisgay’s Blog http://digitaldaily.allthingsd.com/20090507/sirius-subscriber-losses-getting-serious/comment-page-1/#comment-6930 Amazing news « Deanaustinisgay’s Blog Thu, 07 May 2009 15:29:17 +0000 http://digitaldaily.allthingsd.com/?p=17124#comment-6930 [...] Wendy’s/Arby’s Reports Loss Wall Street Journal - ‎42 minutes ago‎ By TESS STYNES and PAUL ZIOBRO Wendy’s/Arby’s Group Inc. reported a first-quarter loss after incurring costs tied to their merger, while a slight increase in Wendy’s sales were offset by a decline at Arby’s. Charges keep Wendy’s/Arby’s in the red MarketWatch Wendy’s/Arby’s narrows 1Q loss Bizjournals.com Reuters - The Associated Press - QSR Web all 106 news articles » WEN – PINK:THEG All Things D Blogs [...] [...] Wendy’s/Arby’s Reports Loss Wall Street Journal - ‎42 minutes ago‎ By TESS STYNES and PAUL ZIOBRO Wendy’s/Arby’s Group Inc. reported a first-quarter loss after incurring costs tied to their merger, while a slight increase in Wendy’s sales were offset by a decline at Arby’s. Charges keep Wendy’s/Arby’s in the red MarketWatch Wendy’s/Arby’s narrows 1Q loss Bizjournals.com Reuters – The Associated Press – QSR Web all 106 news articles » WEN – PINK:THEG All Things D Blogs [...]

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