Comments on: Sprint: Tourniquet, Please, Redux

By: Sprint: Fewer Dropped Calls, Callers [Digital Daily] | UpOff.com

Sprint: Fewer Dropped Calls, Callers [Digital Daily] | UpOff.com — Wed, 29 Jul 2009 13:42:03 +0000

[...] of 991,000 subscribers in the crucial postpaid category. This, after the troubled wireless carrier lost more than one million postpaids in the first quarter of 2009 and 1.27 million in the quarter prior to that. Sprint’s total subscriber count as it stands [...]

By: Sprint: Fewer Dropped Calls, Callers | John Paczkowski | Digital Daily | AllThingsD

Wed, 29 Jul 2009 13:25:36 +0000

By: Sprint to Ericsson: Take My Network Operations…Please [Digital Daily] | UpOff.com

Thu, 09 Jul 2009 20:00:51 +0000

[...] control over its network strategy and investment decisions. For Sprint, which is suffering from declining revenue and a thinning subscriber base, the move is a quick-and-dirty way of cutting costs and freeing up [...]

By: Sprint to Outsource Network to Ericsson | John Paczkowski | Digital Daily | AllThingsD

Thu, 09 Jul 2009 19:04:28 +0000

[...] Sprint, which is suffering from declining revenue and a thinning subscriber base, the move is a quick-and-dirty way of cutting costs and freeing up [...]

By: BiTTechnology » Sprint CFO: What iPhone?

BiTTechnology » Sprint CFO: What iPhone? — Fri, 26 Jun 2009 06:46:52 +0000

[...] thing. The new Palm (PALM) handset is not going to be much good at stemming subscriber losses if you can’t keep it in inventory. And as Sprint (S) well knows, there are other phones on the [...]

By: Sprint CFO: What iPhone?

Sprint CFO: What iPhone? — Wed, 24 Jun 2009 15:24:24 +0000

[...] thing. The Pre’s not going to be much good stemming subscriber losses if you can’t keep it in inventory. There are other phones on the market, as Sprint well knows, [...]

By: Sprint CFO: What iPhone? [Digital Daily] | UpOff.com

Sprint CFO: What iPhone? [Digital Daily] | UpOff.com — Wed, 24 Jun 2009 15:14:18 +0000

[...] but we’re catching up.” Good thing. The Pre’s not going to be much good stemming subscriber losses if you can’t keep it in inventory. There are other phones on the market, as Sprint well knows, [...]

By: Sprint CFO: What iPhone? | John Paczkowski | Digital Daily | AllThingsD

Wed, 24 Jun 2009 14:24:20 +0000

[...] thing. The Pre’s not going to be much good stemming subscriber losses if you can’t keep it in inventory. There are other phones on the market, as Sprint well knows, [...]

By: Joe Golf

Joe Golf — Wed, 06 May 2009 23:11:08 +0000

Sprint is got the be the worst example of a properly run company I have ever had the displeasure of doing business with. As for Mer. Fishers comments, the wholesale side is NOT doing well. This economy and advances in technology such as voip has forced many resellers out of business, the Pre will not be as sucessful as Sprint is touting. IT will be an Extinct #2, and the Kindle will not be the saving grace that people at Sprint think it will be. The Kindle is not the only e-reader, people can get news for free from the internet and free books from the library. This economy is not a good time to launch a $300+ device, the days of frivolous discretionary spending is gone and will not return for some time. It may work well in the college/textbook market but only if the textbook downloads are cheap enough to justify buying the unit up front and only if Amazon and Sprint are able to negotiate some sort of exclusivity within that realm.
The timing of the Pre could not be more off and it is too late for a brand that has lost many many loyal users to Apple and Blackberry. They have built the momentum and branded the smartphone well enough to leave Palm back in the day of the PDA, which is no longer needed or relevent. The apps alone on the iPhone are a huge huge threat to Pre and with the lackluster customer service that Sprint is so famous for, I am doubtful that Sprint will be able to support and more importantly, retain cutomers loyalty to a 2nd rate has been brand.
As for the prepaid gains you speak of, are those the ones that are currently getting delayed texts because the Nextel iDen network you run Boost on is not capable of handling the traffic for SMS. Another example of Sprint putting the cart before the horse and the cart seems to have got stuck in a pot hole.
Sprint is doomed for either a takeover or BK and anyone who doesn’t wake up and hear the ringtones, needs their pinkslip ASAP. I know Sprint has plenty of those to go around.

By: James Fisher

James Fisher — Mon, 04 May 2009 17:07:33 +0000

James Fisher from Sprint here. A bleeding Julia Child? Remember, that cut or not, she still cooked a delicious dinner. Yes, as Dan Hesse made clear, we are not satisfied with our losses of post-paid subscribers. But Dan also noted that half the decisions in today’s economy are in the prepaid arena and we are well positioned, as we demonstrated in the first quarter to take advantage of that. We are also well positioned in wholesale, as you acknowledge. Regarding our post-paid losses, we are making clear, measurable progress on several fronts to strengthen that business: customer service metrics have improved each month for 15 months straight; J.D. Power and others are confirming our network quality; we have not only the Palm Pre in our line-up, but other devices that we believe will be exciting and take great advantage of the capabilities of our Now Network. And we make it simple to buy and use our services. So our post-paid performance isn’t as tasty as we want it to be, but we’re using the best ingredients, and the cooking is underway. Give us some time for the flavors to meld, then as Julia would say: Bon Appetit!