Comments on: Tenth Circle Added to 'Dell Hell' http://digitaldaily.allthingsd.com/20070814/american-customer-satisfaction-index/ by John Paczkowski Sun, 22 Nov 2009 10:30:50 +0000 http://wordpress.org/?v=2.8.4 hourly 1 By: sandip kumar http://digitaldaily.allthingsd.com/20070814/american-customer-satisfaction-index/comment-page-1/#comment-1545 sandip kumar Sun, 27 Jul 2008 15:27:29 +0000 http://digitaldaily.allthingsd.com/20070814/american-customer-satisfaction-index/#comment-1545 Well its hard t read customer mind.As there mind changes frequently. ------------------------------ sandip <a href="http://www.widecircles.info" rel="nofollow">Wide Circles</a> Well its hard t read customer mind.As there mind changes frequently.

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sandip

Wide Circles

]]> By: Allen cena http://digitaldaily.allthingsd.com/20070814/american-customer-satisfaction-index/comment-page-1/#comment-1543 Allen cena Sun, 27 Jul 2008 06:08:57 +0000 http://digitaldaily.allthingsd.com/20070814/american-customer-satisfaction-index/#comment-1543 It was not expected, but in the business such kind of things arise and you can not read customer mind, what is his/her need, want & desire, I think this time customer satisfaction index will go up, ________________________________ Allen <a href="http://www.widecircles.biz" rel="nofollow"> Wide Circles</a> It was not expected, but in the business such kind of things arise and you can not read customer mind, what is his/her need, want & desire, I think this time customer satisfaction index will go up,

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Allen
Wide Circles

]]> By: Dell Announces Plans to Ruin EqualLogic’s Customer-Service Rating | Digital Daily | John Paczkowski | AllThingsD http://digitaldaily.allthingsd.com/20070814/american-customer-satisfaction-index/comment-page-1/#comment-796 Dell Announces Plans to Ruin EqualLogic’s Customer-Service Rating | Digital Daily | John Paczkowski | AllThingsD Mon, 05 Nov 2007 23:44:07 +0000 http://digitaldaily.allthingsd.com/20070814/american-customer-satisfaction-index/#comment-796 [...] footing in the PC market slipping the way it has been–thanks to a deteriorating reputation for customer service and aggressive rivals, Dell is increasingly turning its attention to storage. In a big way. This [...] [...] footing in the PC market slipping the way it has been–thanks to a deteriorating reputation for customer service and aggressive rivals, Dell is increasingly turning its attention to storage. In a big way. This [...]

]]> By: El Mike’s Internet News Blog » Blog Archive » Dell Spends $150 Million On Customer Service Improvements… And Its Customer Service Ranking Falls http://digitaldaily.allthingsd.com/20070814/american-customer-satisfaction-index/comment-page-1/#comment-399 El Mike’s Internet News Blog » Blog Archive » Dell Spends $150 Million On Customer Service Improvements… And Its Customer Service Ranking Falls Thu, 16 Aug 2007 12:00:57 +0000 http://digitaldaily.allthingsd.com/20070814/american-customer-satisfaction-index/#comment-399 [...] service, the latest customer satisfaction rankings from the American Customer Satisfaction Index show Dell dropping 5%. Ouch. While some are reasonably calling the methodology of these rankings into question, that [...] [...] service, the latest customer satisfaction rankings from the American Customer Satisfaction Index show Dell dropping 5%. Ouch. While some are reasonably calling the methodology of these rankings into question, that [...]

]]> By: ShemTechnology.com » Blog Archive » Dell Spends $150 Million On Customer Service Improvements… And Its Customer Service Ranking Falls http://digitaldaily.allthingsd.com/20070814/american-customer-satisfaction-index/comment-page-1/#comment-395 ShemTechnology.com » Blog Archive » Dell Spends $150 Million On Customer Service Improvements… And Its Customer Service Ranking Falls Wed, 15 Aug 2007 19:46:24 +0000 http://digitaldaily.allthingsd.com/20070814/american-customer-satisfaction-index/#comment-395 [...] service, the latest customer satisfaction rankings from the American Customer Satisfaction Index show Dell dropping 5%. Ouch. While some are reasonably calling the methodology of these rankings into question, that [...] [...] service, the latest customer satisfaction rankings from the American Customer Satisfaction Index show Dell dropping 5%. Ouch. While some are reasonably calling the methodology of these rankings into question, that [...]

]]> By: Steve Pehanich http://digitaldaily.allthingsd.com/20070814/american-customer-satisfaction-index/comment-page-1/#comment-393 Steve Pehanich Tue, 14 Aug 2007 17:50:41 +0000 http://digitaldaily.allthingsd.com/20070814/american-customer-satisfaction-index/#comment-393 For months before my dad died he was working a problem with Dell. During his illness, many of us emailed, faxed, & called Dell to deal with the issue. We received repeated assurances that it was resolved. It wasn't. The week of my dad's funeral we received four calls from Dell credit. This appalling behavior convinced me never to buy from them again. For months before my dad died he was working a problem with Dell. During his illness, many of us emailed, faxed, & called Dell to deal with the issue. We received repeated assurances that it was resolved. It wasn’t. The week of my dad’s funeral we received four calls from Dell credit. This appalling behavior convinced me never to buy from them again.

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